Address: | 13 Felton Pl, Cartersville, GA 30120, USA |
Phone: | +1 770-382-4349 |
Site: | koautomotive1.com |
Rating: | 3.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
PA
Paul Wallace
Very disappointed. I took my car in for 2 tires to get patched (right side) as they seemed like nice folks. Everything went well until I tried to remove the same 2 wheels a couple months later only to find out I couldnt budge 9/10 lug nuts. Ended braking a stud completely off trying to get them removed. The broken stud is obviously off center in the nut it broke off in indicating it was cross threaded. My left side wheels came off just fine (as I was the last one to put them on), but the right side tires they patched are basically stuck on the car until I have to go possibly beak the remaining 8 studs trying to remove the lug nuts. I called KO as they were the last people to touch the wheels and they claimed no responsibility for the problem naturally. I DO NOT recommend them at all.
JU
justin cervantes
I was looking for a service shop near my home and KO auto came up based on my location. I read some reviews and everyone said it was a great place to come and to see Scott who was very honest and told you if your car needed work or it could wait. Other shops just tell you "yeah you need to fix and replace this now" just to get your money! I gave them a try today getting 2 new tires an alignment and 2 wheels balanced. I had the pleasure to work with Scott and what a great guy!! We had a little issue with a set of tires I wanted that he needed to order but overall he got it all situated and my wifes car is rolling smoothly now!! I will definitely be coming back to see Scott and his crew for more future work. Thanks KO auto!!
MA
Malayca j
My dad got my car fixed there recently and everything is fine except the fact that they tore up a bottle, and a wrapper, and the bottle looked like they took a tool and kept cutting it just to make it incredibly disfigured I wish I could upload a picture so you all can see it, and threw it all over my floor and hid the bottle under the seat like a bunch of animals!!! How disrespectful of them, and intentional! Dont go here unless you want your car to be ramaged through!
JE
Jeff Scholma
We had problems with our car getting hot while travelling. We stopped in with no appointment. The gentleman was very kind and got our car in right away, even though they were busy. While there, the car was fine. He explained everything that was checked (all OK), and didnt want to replace parts without knowing what was wrong. He didnt charge us anything for checking it out. I wouldnt hesitate to bring my vehicles to them for service.
DA
Dave Apple
I highly recommend KO Automotive as your first stop for any automotive issues or tire replacements. Ive used KO Automotive as my "go to" one stop shop for 6 vehicles over the last 8 years. Ive bought tires, replaced breaks, engine bearing replacement, tire alignments and radiator flushes to name a few. The prices are very competitive and the work is done in excellence. Scott is a man of integrity and great to work with!
TA
Tammy Butler
Sat on hold for 5.5 minutes for a quote on tires.... then read the reviews. Sitting on hold for over 5 minutes was putting a bad taste in my mouth, reading the review that was actually posted completed it. By the way the gentlemen who answered the phone identified his name as Scott. MIght want to let Scott know leaving a potential customer on hold for 5 minutes is BAD business :-).
MA
Mark Osborne
Finding honest folks to work on your vehicle can be hard at times. KO has done the work for both my vehicles, and each time they have been quick to get it done. They are quick to point out the problem and will advise what needs to be done immediately or what can wait. They will not put you in harms way. These folks know what they are doing and take pride in all they do. Thanks KO!!!
VI
Vivian Anderson
I paid $25 for a pre purchase inspection . This business told me the car was in perfect condition, so I went ahead and purchased he used car. 2 weeks later I had to pay to have the front brakes totally replaced ($300 repair!!) Very disappointed in the lack of thoroughness in the check. Do not trust this business with your money.
TI
Tiffany bEATTY
Not only is the entire staff thorough and accommodating they are very pleasant. Everything Ive seen here at this establishment is the perfect example of fine customer service. Before, I would take my car just anywhere to get an oil change but from this point forward Ill bring my car to K.O. Automotive for all my car needs.
NE
neil cicciu
Dont go their I bought four new tires and had some issue with them the store manager must think people are stupid he just kept leading me on,didnt want to hear it,save yourself some aggravation and go somewhere else,I ended up a mile away at a firestone dealer and they were so much more professional.
JO
John Bingo
On our way to Michigan we had some car maintenance issues. Called KO and other places in the area. KO was the friendliest and most honest company. They had us come in immediately and had our car up in a matter of minutes. I would reccomend this place 100%.
EL
Elli Daniels
These guys never dissapoint! They are always honest and great at what they do. They have worked on every single car that my family has owned and they keep them all running great. No matter the drive I will always keep coming back to these amazing people.
CA
Caroline Askew
Amazing service, I was new to the area and they have proved themselves to be trustworthy, honest mechanics. Theyre always busy because theyre so good, but if you make an appointment you wont be disappointed!
JO
Johnny L Gulledge
If you need or looking for a place to have service or repair done to your vehicle, this is the place! Honest, hard working people. They will go the distance to earn your business. Great, Great, Great people!
AB
Abbey Mixon
Wouldnt go anywhere else! The work done here is Always top notch! The people always work hard to get me in and out as fast as possible and always do quality work. Wouldnt take my car anywhere else!
RE
Renee Bach
KO Automotive services my Element and I could not be happier with their service! I appreciate straightforward mechanics and I highly recommend KO Automotive because they are honest and reputable.
SA
Sandy Turk Morris
I ♡ KO Automotive! Chris and Scott and the whole team are great! Great service and great people! They service all the vehicles in our family. Honest and friendly folks.
DE
DeWayne Carter
Scott and his son, Nick, are very friendly and always willing to help. I love visiting this location and I am glad that they are still in Cartersville doing business.
DU
Dustin Rudeseal
Ive always had a great experience doing business with this shop. Their prices are fair and they say no to work that doesnt need to be done.
DO
Doug Tibbetts
Great job on my wifes car guys. Good service and advise. But I already knew this since you service our fleet of work trucks periodically
JO
Joe Klausmeier
10:00 appointment for an oil change. 11:15, my truck is still out in the parking lot. KO wont be doing anything for me.
HA
Hannah A.
The friendliest staff ever! And they always do a fabulous job
GY
Gypsy Lee Black
Nice guys. Clean waiting area. Reasonably priced.
TA
Tasha McKeachie
Great guys!!!