US Post Office
| Address: | 4989 Courtney Dr, Forest Park, GA 30297, USA |
| Phone: | +1 404-362-9696 |
| Site: | usps.com |
| Rating: | 1.6 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–1PM Closed |
Location
Photos 1
Reviews 9
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Z-ERA Byrd
UPDATE: Mr. Scott, a supervisor, just personally made sure my most recent items got delivered to me. THANK YOU. If you get in touch with a supervisor it seems to work out. I have had several packages that they said was attempted to be delivered and even packages that say they were delivered, but were not. When I try to get answers everyone keeps saying "Im sorry" and "weve opened an investigation" yet and still I dont have my packages. The carrier doesnt come to my location until about 2pm, but I wait from 9:45am to 8pm and they still dont arrive. The one time I tried to just pick up my packages from the Forest Park location R.Clark (black male, in his 50s, approx 57, approx 200lbs) stapled some papers and handed them to me. As I was writing some information on the papers he suddenly came to a realization that I actually should not be in possession of the papers. He all at once says "you cant take that with you" grabs my hands and the papers and tried to pry the papers from my hands. I should mention that Im on crutches. He only managed to rip a piece of the paper. Everyone in the post office including a woman who was working with him witnessed this. My packages were then personally delivered to me by a supervisor Mrs. Cheney. Im now in another battle to get my more recently purchased packages. In all of this Mrs. Cheney is the only person who was proactive and compassionate. My advice to anyone reading this is to not do business through the Forest Park USPS office.
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Joscelyn Mann EdD
I am very disappointed in how customer service is not valued in the USA. I had an issue with the substitute carrier not delivering my packages to my address but putting them in the sales office of my townhouse complex. I called and complained. A mail carrier called me back to tell me that she did not do that. I am appalled by the mail carrier calling the customer #1 and perhaps it wasnt this mail carrier but a mail carrier for my area did put a package of mine in the sales center of my townhouse complex. I know this for a fact because I walked up there to get it. Management said, the mail carrier said the package was too big for the locker. Hmm...who else would have access to the mail lockers other than the mail carrier? I have gotten the run around trying to reach the mail carrier and/or her supervisor because I would like to know if it is protocol to call a customer to tell them they were wrong about something (even though I wasnt wrong). I cannot seem to reach the mail carrier as I have called twice and left her a message. And the numbers they gave me for management are busy. You need to do better USPS.
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Errin M
The Post Master, Vasser, has the WORST attitude I have ever encountered from someone in a position of authority. If this is the example that is being set Im not surprised at all about how terrible the rest of the staff are. S/he, I couldnt tell if it was a male or female, is a pitiful excuse for a leader. This person should be fired immediately. I wasnt even able to get a simple answer to a relatively easy question without getting a lot of attitude. If you are that unhappy with your job the quit! Dont make the rest of us miserable and have to suffer with your pathetic, unprofessional demeanor. Ill be so happy for the day that I move and no longer have to endure any more dealings with this place. If I could give it less than 1 star I would.
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Deahnauyndrea Griffin
I have been calling this facility for 3 days!! No answer or the busy signal. My package was taken back to the facility (or so my tracking info said) because it claims there was no apartment number. Why didnt they take it to the office or maybe if they answer, I can give them the apartment number. Smh. Pissed poor service. USPS just NEEDS to just shut down. And obviously nothing is being done because everyone before me has the same or similar complaint! Had another incident with these sorry ass employees. I asked a simple question and this man is saying anything to not help me and all I needed was for him to run my tracking number to see which facility my package went to since I didnt get a slip.
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Xyann Walker
This is the most ignorant post office I have ever in my whole entire life been to. I swear this place need to be shut down! The supervisor has the worst attitude, my boyfriend and I came in to cash a check and the man legitimately did not want to cash my check and told me my ID was made in a flea market when we asked for the supervisor this ignorant tall man w glasses and a huge scar on his forehead comes out as soon as my boyfriend asks him a question he stops him and tells him to stop talking? WHAT??? This post office honestly disgust me. Please shut this place down ASAP. These people do not know how to run a business. Negative 1 star rate.
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gregory greggs
I informed these very busy individuals personally, to not put packages on my doorstop in a Apt complex that has a extensive history of stealing packages off doorstops, I lost one package to theft, I then went to the post office and informed them to please not put packages on my doorstop, and they did it again. The second time is pure negligence and absolute disregard after I talked to the clerk and she took my name and informed me that my packages would be delivered to the Managers office. I will now use ups and fedex cause this post office is useless.
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Brittany Brickley
I do not live in Forest Park, GA but had a package end up at this post office and it has been there since September 12, 2015 at 8:33 A.M it is now September 18, 2015 and I still have not received my package. I did obtain a tracking number, so I tracked it. This post office has received my package and the billing sticker and still has not processed my package. I called multiple times to try and see what the hold up is and every time I call which has been since 9:00 A.M and it is now 1:00 P.M the number has been busy.
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adjohnson507
Why in the name does morrow georgia have 2 post offices, 2, but not one of them delivers to morrow addresses?!?! This makes no sense. I go up to the post office on lake Harbin, which is a good two minute walking distance from my residency asking bout my package, they said we dont get morrow addresses delivered, thats the forest park post.office. so why the heck do we have two post offices and both of them dont deliver to morrow addresses? The post office will be out of business if they keep this baloney up
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Brandon McCray
How difficult is it to deliver a package to my apartment? Anytime I have a package shipped to me I have to pick it up at the Post office. The Lady at the Morrow Post office where I pick up the deliveries says Its often because of LAZINESS (Mail is delivered by FOREST PARK). This is getting tiresome. I get 3-5 packages a month but I am not able to drive so I cannot pick it up at the post office. They should do their job in the first place.