Address: | 643 N Expy, Griffin, GA 30223, USA |
Phone: | +1 678-603-1579 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
MI
Michael Moore
The overall facility is very nice, easy access and well lit. What I am most disappointed about is there is someone actually living out of a space. During the initial tour the manager on duty and I ran into this individual changing clothes at his unit. The manager subsequently apologized and I really didnt think anymore about it. I didnt realize after I signed my contract I would run into this particular individual on all of my visits, what a coincidence! Needless to say, I have not brought my wife over to see the space because with my luck, we will run into him again while he is changing clothes. What gives Extra Space Storage? It clearly states in the contract there is no "living" out of the unit. Does that mean no sleeping in the unit? Apart from that, I am pleased with my space.
SH
Sharon Mullinax
I have a very busy life and hassle free service is a priority to me. I was not pressured into any unnecessary expenses and the on-site management was extremely helpful and courteous. They got me exactly what I needed and took time to make sure I was satisfied with the unit I needed. I am very confident that my possessions are going to be secured once I leave them. I love that access to the units are only accessed by a security code to go inside a secured building. The competitive price is also a plus. Thanks Extra Space for making my experience hassle free. I will be recommending your service.
WY
Wyn Bush
They lied twice about the contract. I was promised a free month by staff, noticed the mistake while signing the contract, was told sorry and that the previous pages I signed obligated me to the payment already. No management available. Ridiculous. Also told me i had 2000 insurance coverage by staff... found out afterwards looking at paperwork that she only put me down for 1000. When i talked to staff to fix the issue was also told tough luck, already signed paperwork.
DI
dick0449
Great, clean, huge, temperature controlled, indoor storage facility with easy access and very friendly staff (Jamie and Beth). Within 20 minutes of our home building site. One caveat: if using a typical moving van, it will not be able to drive into the facility due to 11 height limitationn, though there are loading docks to accomodate access for them. Except for that, this is a perfect facility for you.
DE
Debbie Almond
The bldg has been remodeled and units are very clean. Lori was professional, personable, and knowledgeable about the business. Zac did a great job handling all the documentation necessary to get this handled in a timely manner. Anticipate no issues coming from my choice of using this facility and this company going forward. Was a very easy and enjoyable business-related experience.
RO
Rolanda Hardaway
Got a better /larger space than planned because of help. Beth was GREAT! !! Helpful, nice & knowledable.. Will continue to be Customer when service is this good. . Jamie is always pleasant & helpful. Knew what i was looking for & was glad to help me get just what I needed at the right price.
KR
Kristiana Porter
Lori Zac and Jamie James were absolutely freaking awesome. Very professional and friendly did everything they could make sure we got our stuff unloaded from our pod and into the facility ( like cutting a lock to get a door open) I would recommend this facility to family and friend
SO
Sonia Fields
Beth (the staff) was wonderful as she helped me locate the type and size of storage unit I needed. Downsizing is a very emotional event and Beth made this a very positive experience. I love the drive in feature and the fact that all the units are climate controlled. .
CI
Cindy Lepore
We love it! You can move your items into storage without worrying about the weather. Very clean and well maintained. The Store Manager was very nice and helpful. They have great online deals and referral bonuses! So glad we decided to rent storage space here.
CR
Crystal Ward
We went here in an emergency to get a storage. Even with the frustration we were going through Jamie made us feel so much better. We felt so relieved and one less thing off our shoulders. Jamie was very kind and made the whole process so much easier.
AD
Adrian Earnest
I have used this storage place before i had exceptional service. I felt safe visiting them at night, nothing happened to my stuff. I am leaving the state so i need a unit this time again. They are just as nive as before. I definitely recommend them.
MY
my praise songs Pitts
Jamie is super nice very friendly too. Excellent customer service he went above and beyond helping me to find my unit and showing me how to use the gate code. Also the cheapest place in Griffin improve is what youre looking for.
TO
Toxic Feather
Love this place! Super clean environment, never had any problems with anything, and Stacy and Lori are so friendly and helpful and they make you feel welcome every time you come in! So happy I changed over to this place!
RU
Rudi Helms
My husband and I thought the place was fantastic. It was clean and very well lit, and you could drive right in and be out of the weather. we are very pleased with the price for the space for a climate controlled unit.
KA
Kate Lohman
Professional, friendly staff- Jamie was always so helpful and kind. Very clean units, safe, and a well-protected space. Very easy to access and move things in and out. Highly recommend to anyone who needs extra storage!
ST
Stacy Morton
The staff was SUPER helpful and so accommodating to assist me with my storage needs. The space is well lighted and there are plenty of carts to use for transferring stuff from your vehicle to the storage unit.Thank you!
AN
Andrew Thomas
Beth and Bria are helpful, funny, and will take good care of you. They got me the unit I needed fast, explained everything about the facility and got me in fast. Go in and see them and theyll do the same for you!
JU
June Shannon
Very great experience very accommodating to our needs as we will need any storage unit to access 24 hours a day because we are a business that runs day and night would highly recommend someone using this facility
HA
Haylie Rose
My experience was very good it is the cleanest storage place I have ever seen in my life and Im very happy about this visit I had today because the workers are on point and listen to everything you have to say!!
MY
My Tablet
Not secure enough. Break in just recently happened and storage holders werent notified. True enough things happen. However, peoples entire livelihood is stored in these cubicles. Beef up security. We pay enough.
KU
Kusuma Rao
Hands down best storage we have ever used. No worries with weather, no worries with your things being ruined inside the unit. Very clean and very well maintained place. I recommend this place over any...
KW
Kwame Radford
Beth is such a caring wonderful person you...guys need more people like her...she actual interacts and makes people feel like theyre safe and at home here at extra space storage Thanks once again
MA
Mala Edwards
Jamie went above and beyond to help and stayed after hours to rent me another unit since I filled my first. That was a great help and saved me the trouble of taking stuff back home.
KE
Keshia Henry
Immediately called me as soon as I reserved online. I also got a first month free rent. Fast, professional, friendly employees. So far so good you should defiantly check them out!!
TO
Toileen Valle
Truly an amazing experience !!! Both Beth and Jamie are truly hands on and offer AWESOME customer service!!! I truly recommend ExtraSpace Storage for all your storage needs!!!