Walmart Tires & Auto Parts

1550 Scenic Hwy S, Snellville, GA 30078, USA

Address:	1550 Scenic Hwy S, Snellville, GA 30078, USA
Phone:	+1 770-982-8790
Site:	walmart.com
Rating:	1.5
Working:	7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 7AM–6:30PM 8AM–5:30PM

Location

Photos 5

Reviews 8

Susan Luke

Tried to call the store to check on hours and Jasmine answered the phone and put me on hold for 2 1/2 minutes. I asked what the hours are when she came back to phone and all she says is 6:30. I then again asked what the auto hours are and she replies 7. I asked for her name and she told me Jasmine so I ask if she can connect me with auto department manager. I was on hold for over 6 minutes and of course no manager came to the phone. I also tried the main number to the store twice and the phone rang for over 7 minutes without anyone picking up the phone. Snelllville Walmart is the worst, complete disregard for the customer and has no clue about customer service. Loganville store picked right up when I called and they will get my business. SMH.

Gloria Ford

I recently had 4 new tires placed on my vehicle, prior to going out of town. It almost didnt happen since I ordered the tires online. Ralph walked over to the pick-up center and had my tires order pulled and I was able to get them installed the same day. I was so grateful and truly blessed that day, because I needed to be on the road by 2pm and I was finish by 12:30pm. I can honestly say Mr. Ralph and Ms. Helen took care of me from start and finish. My customer service experience was excellent starting with Ms. Helen confirming my tire set availability and then Ralph going out of his way to get the tires installed. Thank you for the quality service and professionalism!

Luke

Called to ask if they had a tire in stock because I saw it online and the child that answered the phone responded as if I was an idiot for asking the question. I shouldt be surprised since he changes tires at Walmart that he doesnt know how to speak to customers. Ill know better next time than to ask a Walmart employee a question about a Walmart product. I ended up going to Pep Boys who had the same tire for the same price but actually knew what customer service was.

D Hurt

Joshua, who is a worthless oxygen thief, suggested that he rather would not take my money as a customer for 1 tire mount on a wheel. Thats right. He did not want to service me, by complaining about how busy they are about something that takes less than 10min to install. He would not even have to bring the car in, jack it up, or take the wheels off. I did most of the work for them, and they still managed to make themselves look worthless.

Dirna Overby

Brought our car in for some new tires and it took them over 2hrs to finally look at it. Then 5 mins before closing they call me saying they cant change the tires because of some bull...long story short they left my car hanging outside with the doors locked up already. Had to track down someone to get the keys. THEY ARE LAZY! We watched 3 guys standing around my car doing NOTHING! Wow...they lost major money!

Cali Lombera

4 hour wait. I went in at 10 am and not only did they take 3 hours to attend me. (It wasnt even busy) but They also ended up changing the WRONG tire and still wanted to charge me for it. I left the place at almost 2 pm, furious and late for work. I saw so many of them walking around, having smoking breaks, and not working on any cars. Its ridiculous.

Hamilton McLeod

DO NOT LET THESE PEOPLE TOUCH YOUR VEHICLE.....EVER!

Jazzy Bell

The mechanic was rude from the time I pulled in.