UPS Customer Center - Valdosta
| Address: | 1626 James P Rodgers Dr, Valdosta, GA 31601, USA |
| Phone: | +1 800-742-5877 |
| Site: | ups.com |
| Rating: | 2.8 |
| Working: | 3:30–6:30PM 3:30–6:30PM 3:30–6:30PM 3:30–6:30PM 3:30–6:30PM Closed Closed |
Location
Photos 5
Reviews 11
JE
Jean Kirstein
The hours are absolutely awful. Even after contacting them about my packages (plural yes) they said that they were just sending a truck out containing my packages. That was hours after they had deemed my local post closed. After I finally got a notification of my package being delivered, I was confused as to why it was only one package. Low and behold, UPS had the audacity to only deliver a single package while the rest have to wait until after the holidays. The organizational structure and execution of this company is lackluster in the sense that my other packages were either on a separate truck all togethe, or they just flat out forgot the package in the first place. Companies make mistakes and I can forgive them for saying my post was closed. But not filling the full order after contacting a human representative is just disgusting. If the companies I deal with didnt ship through UPS Id never use them again.
TI
Tim Lott
Horrible!! Got an Infovoice. So I went online to pick it up myself since there is a ups store near me. First try to pick it up, they are closed. Because they only open for 3 hours/day and 5 days a week. All during the times Im at work. So I had to ask off work to drive 20 miles out of my way to the only "distribution center" get there and they had already sent my package back to amazon when 15 minutes prior to arriving i called the 800 number (only way to contact UPS) and the representative told me it was available to pick up right then. Was treated very rude when i got there, they made it seem like its my fault for having a job and not being able to work around their schedule immediately. Never got my package!! Ridiculous!
DA
Daniel Jennings
After contacting the number on the notice I was informed that my package would be available for 5 days at the access point. I went to pick up the package the very next day and was told that it had been returned to the sender. The "customer service" center did not care at all and were not willing to provide any assistance. As a customer I have never encountered a person so unhelpful as the "customer service" lady in Valdosta, Ga. She blames the call center and the call center blame Ups but no one has a solution. Go figure
MA
Mandalor1969
Changed delivery date on my package, was assessed and additional $5 for this change. Package was not delivered on scheduled day, UPS rescheduled for a later day during a specific time frame. Package did not arrive and they still had the audacity to charge me the $5 fee! FEDEX HELP ME!
AN
Angela Thompkins
They alright I just dont like how long the customer has to wait on a delivery and the fact that the shipping and receiving store opens late almost at the end of the day. FedEx moves faster and they shipping and receiving store opens in the AM.
KU
kurt raffield
This place sucks dog butt. What kind of human operation is this? They deliver when no one with a job is home then the damn service center is only open 3 hours a day. What a crock!
RO
Robert Harding
As others have mentioned, only three hours for "customer service" is a bloody joke. I will always use FedEx from now on.
KI
Kiandra McGhee
Helped me get a package in great timely manner
NI
Nick Alan Roehm
Always on the ball. Good service.
CH
Chris Williams
Super helpful as always! Thanks!
CH
Charlene Blache
It is awesome
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