C & T Auto Services

Address:	9336 Main St, Woodstock, GA 30188, USA
Phone:	+1 770-926-4276
Site:	candtautoservice.com
Rating:	4.1
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed

Location

Photos 22

Reviews 7

Jr Gilbreath

I took my 97 Ford Ranger in to C&T on February 20th. I wanted all the clutch components replaced. I told Chad there was no hurry but he had it ready on February 22nd. I picked up a friend to drive the truck home so I didnt drive it until Friday 23rd. I realized at once the clutch still had air in the hydraulic system because you had to push the pedal all the way to the floorboard to get the clutch to disengage and then it was still hard to get it to go into reverse. It was too late to call C&T and since I needed the truck on Monday and didnt want to waste two days dropping it off and picking it up I decided to just bleed it properly myself. So I bought a vacuum bleeder and did it myself. In the process I discovered they had NOT refilled the reservoir after their feeble bleeding. They had NOT used tubing to drain the bleeder valve and had just let the fluid squirt under the truck. They had NOT replaced the bleeder valve dust cover and worst of all had NOT replaced the inspection port rubber plug. Without this plug you can almost guarantee an early clutch failure from road grime and with a good potential to ruin the transmission pilot shaft. I called Chad Monday morning and told him about the air in the clutch system and that had been corrected but I needed the rubber plug (There doesnt seem to be anyplace but junkyards to find them). He said he would check and call me back. He couldnt locate my plug the mechanic tossed but did go to extra effort to find one, Thanks Chad! In one review I said he didnt call back but he did the next day, it just took him a while to find the hard to locate part, Sorry about that Chad, you are great. I do wonder how many people that gave C&T five stars have parts missing they just havent noticed. After all, if they hadnt screwed up the clutch bleeding I wouldnt have known they didnt replace the rubber plug and I am sure they would have cheerfully replaced the clutch when it failed. Yeah, right!

Aubrey Kinnaman

After being a loyal customer for 7 years, maintaining 3 cars and sending numerous friends to C&T I can no longer stand behind them because they do not stand behind their work. On 8/16/12, I took my Nissan Titan in for a basic routine transmission flush as I had just hit 100k and planned to take on a trip. That evening as I crossed over Monteagle in TN, the transmission started slipping heavily. As I pulled into a station I noted that my engine compartment was now covered in fluid and the entire truck smelled like it was burning. We limped into a local motel with my 8 month old and 4 year old for the night. The next day we had it towed (at our expense) to the local dealership where they determined the hose had not been connected properly after the flush and the fluid had all leaked out. They replaced the hose and topped it off but stated permanent damage had likely been done and it was a matter of time. The transmission died 8/19/12 on the way home, requiring a complete rebuild ($3200). Randy stated that he could not afford to help me. He offered to pay for the fluid top off, hose replacement and hotel (250). A mere 8% of the entire repair cost due to their screw up. He said they are running a small business and simply could not afford it. He would not meet us halfway or consider any compromise. Do I think it was an honest mistake? Absolutely! I think Harold does an excellent job. But everyone makes mistakes. How can I trust them when they screw something up in a major way and leave us out in the cold with no help to fix it? My family did not have this $3,433.34 for their mistake in our budget. I hope that Randy and his family enjoyed their vacation last week. Because of their mistake and unwillingness to help at all to pay for the damage we will be missing out on ours.

Travis G

My wife and I call this Cash and Take auto. They failed to repair 2 separate vehicles properly on numerous occasions and did not stand behind their work. We brought these two cars in on multiple occasions for the same issues. We later found out they didnt ever repair the problems. We also found they broke the oil filler tube on one vehicle causing water to get in the oil and damage the engine and cost us over $4k. They also failed to find a simple clogged intake valve causing stuttering and idle issues on the other car. All they did was turn up the idle speed. We ended up taking both vehicles elsewhere for repairs. The repairs done elsewhere were cheaper and ACTUALLY FIXED the problems! Never again will they Cash & Take us.

Patrick Williams

I visit here after recommendation from a friend. Its hard to find good honest mechanics in my area. Well to make a long story short these people are not honest. They gave me a quote that was a little higher than their competitors in the area. And to add insult to injury my wife went to pay for the bill and the shop gave her $10 less than what she was supposed to pay. Im not crying over $10 , in fact I probably would have given it as a tip, but its the principle of the matter. My wife did call to complain after she noticed was short-changed. The cashier laughed and told her to come back and get the 10 dollars. Not a respectable way to do business.

Anonymous User

Chad & Harold are two of the best mechanics in the business!! We have had four cars go to them & sent dozens of recommendations. I wont trust another Express Oil Lube or Express Tire to ever give me advice on another vechicle. I depend on Chad for all of my cars upkeep and like a personal physician, I dont want anyone else under my hood (LOL). Anyway, if you need repairs, think you need repairs, or wonder if there are ANY good mechanics left..............C&T AUTO (the one on Main street)!!!! Many props to Chad & Harold.....see you next soon for our next project.

K Releford

Alittle late posting this, but reviews help. Very dissatisfied with this business. Car wouldnt start, had it towed to shop, was told it was cable to battery. So we paid $200 to get other things fixed. A couple of days later, car wouldnt start again, had it towed to shop again, and was told it was the starter, so we paid $300 + to be fixed. A few days later, car wouldnt start again. A friend who just happen to be there helping us move, flipped on a switch, and car has been running every since. I dont recommend them.

Trent Iuni

The kind of place that takes your money and doesnt do anything to your car. Everytime I take my car there it comes back with something else wrong with it and its a 2012. Took it for an oil change and they didnt even change the oil filter or put enough oil in my car. Almost destroyed it. They probably do it on purpose so you have to keep bringing it back so they can fix what they broke. Dont fall for it. Take your car to Mike the mechanic they are so much better.