4X4 Shop Machine Shop

Address:	1210 Holman Ct, Caldwell, ID 83605, USA
Phone:	+1 208-459-8469
Site:	4x4shopidaho.com
Rating:	3.9
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 7

Reviews 10

John Dickman

I am an active duty military member that was in town for only a few days and was trying to get my vehicles emissions tested. The vehicle is stored and had not been driven in a few years, I had to replace the battery to get it started. Although I told them this when I called, they failed to mention that I needed to drive the vehicle for a few days before they could test it. When I got there and was talking to the tech who said they would not be able to pass the vehicle because the ECU had not reset itself. They told me not to worry about anything though, because once I paid the fee I could have it retested until it passed. They said that it might pass so we went ahead and tested the vehicle. It did not pass. They said I needed to go out and let the vehicle run for about an hour and then it should pass just fine. I drove the vehicle about 50 miles and came back a few hours later to have the vehicle tested again. It failed again... I was told to take the vehicle and drive it and let it sit overnight and have a cold start cycle and to bring it back the next day and we should be fine. When I got back the next day I was told that the person who tests the vehicles is not there and I needed to come back in 30 minutes. I came back in 35 minutes and when I got there I was told I needed to pay again...? I told the same lady, who I worked with the day before, that I had paid the day before and she said that did not matter now that payment was only good for the first two tests. I was a bit confused because we had talked about this the day before and I had specifically mentioned that I was staying in Boise and did not want to return unless I could get multiple tests until the vehicle passed. I could have went to multiple other locations that were much closer then driving all the way back out to the west side of Caldwell to have them try to charge me again when they already told me that retest were free until the vehicle passed... I am exceptionally frustrated because they pulled a bait and switch. I went to another shop maybe 5-10 minutes later, and they ran a diagnostic on the vehicle before they ran the test and were able to tell me exactly what was going on with the vehicle and ran the test in the vehicle past just fine. Additionally, the other shop did not charge me for the test because of the trouble I went through with this shop... they just made a life-long customer out of me, while this shop ensureed that I would never recommend or take my own vehicles to them ever again. Look for another shop before taking your vehicle here.

Daniella Heredia

I got there at 8:00 am which was my appointment time. I was immediately greeted with a smile as they took no time in getting my car back in the shop. There was also an adorable pup, (12 year old pomeranian) Jade, that was all too willing to get a couple pats. That was my first indication that this was going to be a different experience than the typical "automotive service experience." The two ladies, one the receptionist and the other the owner, both asked me repeatedly if there was anything they could get me and was offered some homemade chocolate chip cookies, yum! They then offered to get me where ever I needed or wanted to go. Talk about hospitality! I opted to stay even though I knew it would be about a two hour process, a transmission flush, oil change and inspection (they had warned me before I went in and when I had gotten there). My car was finished in the exact time frame promised even after the guys had to run and get a different fluid for my vehicle. The gals there were amazing, fun to talk to and very concerned with my comfort and happiness. Great ladies to talk with and made me feel right at ease. The cherry on top was that the guys took the car for a test drive to get everything running through and topped all the fluids off! Fantastic. Amazing service, amazing prices, we found our new shop!

Parker Hobbs

These guys are amazing. They do everything they can to make your vehicle running. The guys in the shop are extremely knowledgeable and know what they are doing. I had them completely rebuild my engine along with taking it in and out. The ladies up front are very helpful and just great. Everyone there knows what they are doing and is very kind and helpful. They charged me a great price and they also were very kind. This is the place to go!

Gabe Viramontes Viramontes

Horrible customer service. I feel that the front desk lady was trying to convince me not to bring my business in. I was told I had fried wiring & need to replace a module. I took my vehicle to a competitor because no one followed up with me to schedule an appointment and found i had NO fried wiring and there was no need replace my module. If i wasnt so lazy I would report them to the BBB.

Anonymous User

i took my car here, they held it for two months, charged twice what they first told me, someone stole my $1000 stereo while it was at their shop, and they refuse to replace it, ive never been treated so badly in my life, UNSATISFIED dont give them anymore buisness they will take whatever u have of value in your vehicle!!!

Anthony Beame

This shop is amazing. They treat you like family and thats why my family has been going to them for the last 8 years.

Tony Laird

Great place to get an emissions test done. Was in and out in about 10 minutes

Jordan Cross

Did an amazing job helping with my car! Great people!

Geri Trittin

Wonderful people, great work and fair prices.

J&E Hurja

Good place for inspections!