Quality Star Benz - Luxury and Exotic Car Repair

4411 N Rancho Dr, Las Vegas, NV 89130, USA

Address:	4411 N Rancho Dr, Las Vegas, NV 89130, USA
Phone:	+1 702-396-4216
Site:	qualitystarbenz.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed

Location

Photos 19

Reviews 7

Jim Jacobs

April 2015. We had another separate problem with my 2002 VW Beetle TDI. The problem was antifreeze leaking on the engine. The temperature sensor light came on and off and the start-up was sluggish. The fix was replacing the coolant outlet housing part. They also checked other hoses and gave it a coolant flush. It has been almost 2 weeks and no problems or leaks. The car runs great! February 2015. We also own a 2002 VW Beetle TDI and was very satisfied with past work done on our van. This is the first visit to Quality Benz for this Beetle and it needed a new fuel injector pump. This car has 200K miles and was in the shop for an extended time because it had some issues. In the end, the car runs great and there are no problems with the repair. Due to the extended amount of time in the shop Robbie went above and beyond to make sure we were satisfied customers. December 2014. We had our transmission conductor plate and 13 pin connector on our Sprinter Van replaced by Quality Star Benz and have been very happy with the whole process. Its been 4 months and we have not had any leaks and the transmission has operated as expected. Quality Star Benz was efficient at getting us in right away for a determination of repair and they were able to start right away and it was repaired within a couple of days. Ahead of time we educated ourselves by watching a 4 part series on YouTube about this repair which helped us feel much more confident about what was all involved. This job was very tedious and time consuming and not at all a “do-it-yourself” unless you have a shop of your own. Finally, Robbie went over the whole job for us detailing the conductor plate, other information about our Sprinter Van, and the transmission fluid change was included. We would highly recommend Quality Star Benz for quality work done on a timely basis.

Anthony Bezwerchyj

RIP OFF SCAM! Robbie Hamden (shop owner) was a 9 year friend of mine. I have watched him screw countless people but never thought i would fall victim. well after he took 3 months fixing a 760li I took to him for a few repairs I got a bill for work NEVER COMPLETED, claims charcoal can was replaced and it was never touched. check engine light still on and the car does not start now at all. here is where it gets worse. Robbie not only did NOT complete repairs he claimed but also returned the car with broken AC vents with a promise to replace, Body damage on the driver side rocker panel that the says he had no other choice but to lift the car from that rocker panel and cause the damage and damage to rear bumper with paint chipping off (obviously backed into something). After taking the car for a second opinion the bill to fix the rear bumper, rocker panel, charcoal canister and AC vents is far more than what he is demanding from me and I had to have the DMV step in to file a claim against his business insurance. since non payment he has called with threats,claims to have made a false police report saying I "STOLE" my car from the shop and skipped on the bill, he has contacted a repossession company requesting them to go reposes the car with no repossession order, he has contacted my customers of my business & business partner making up stories to create bad business relations for me and my clients and business partner. STAY AWAY FROM THIS SHOP! READ OTHERS REVIEWS! VERY BAD BUSINESS MAN! SEE "YELP" FOR HIS HORRIBLE REVIEWS!!!

Brett Flickinger

I own a 99 BMW 328i with 145K+ miles on it. I am extremely OCD in the way I maintain this car. Despite the fact Im the 3rd owner and the car is nearly 14 years old, many people still mistake this car for an 07 or later model and are very impressed with its appearance and performance. Robih has helped me maintain that appearance and performance with amazing work quality and price. Recently, I took my car in for coolant issues because as we all know, these Vegas summers destroy vehicles inside and out. Fortunately for me, Robih actually looked at the overall car and showed me why Ive been experiencing little noises and issues over the past few years. While BMW has an astounding reputation for its vehicles in longevity, some things just wear out after 145K+ miles. We found my tires were nearly bald on the inside because my struts were completely worn out and my brakes were nearly metal to metal. What I thought was a simple cooling issue turned out to be a major overhaul for a very highly used and abused vehicle. However, I can assure anyone who is thinking about using Quality Star Benz, had I not taken my car to Robih, I would have paid double at the dealership and not gotten the same quality of parts. I didnt think my car could look or drive any better but it is literally a night and day difference. Even my wife noticed the difference immediately. I cant thank Robih enough for the way he treated me as a customer and treated my vehicle as if it were his own. Thank you Quality Star Benz.

Anonymous User

I was very pleased with the service to my 2001 SLK 320 which just hit 60,000 miles and needed an oil change. They were able to complete the work very timely on a Saturday. It was not the cheapest quote in town ($134 out the door when dealer said $110), but they also took the time to inspect the engine and spotted a loose radiator which they fastened for no additional charge. I am very satisfied, and will happily bring my car back for any major or minor repairs. Their shop is also very clean, and they were well mannered. I almost took my car to Fletcher Jones Imports- Mercedes-Benz to have the work done by Chris, but after reading all the horrible stories/reviews on here I changed my mind. Even the good reviews on there look like they made their own reviews...

Lucas sparks

Brought my E63 in Feb for a conductor plate change after 5 days I had my car back, But in the next couple weeks started having trouble with the trans again. I brought it back into Robbie who looked at my car immediately each time (total of 3 returns) Finally found that the trans was leaking all the fluid from the original job cause the gasket got pinched on the reinstall. So finally got it fixed and Robbie and the team didnt complain just got the job done. Now I have my car back and I would definitely recommend these guys for future work. Not taking my benz anywhere else. Robbie and team will go above and beyond for you! Thanks Robbie!!!!

Chris Davidson

Dropped off my 1988 560 SEC last week with several serious issues. Power steering leaking and making annoying noise, A/C was basically inoperable in 110 degree weather and exhaust muffler ring was broken and almost dragging on road. Robbie and his team rebuilt the power steering pump, replaced the A/C compressor and found a couple other issues on their own by being thorough. I am SO impressed with Quality Star. They went WAY above what was requested. They saved me $20,000.00 because I thought I was going to be forced to purchase another vehicle for the summer months. GREAT JOB!!

David Novich

Quality Star Benz is the type of automotive repair shop that you used to take your very first pride & joy car to be serviced. You talk directly to the owner/mechanic and not some front office du jour. Owner/mechanic Robbie and his staff are fair, knowledgeable and very personable, service oriented professionals that take the time to explain your cars needs and upkeep. They have kept my old Mini Cooper humming for some time now as well as my wifes VW. I cant recommend Robbie, his staff and Quality Star Benz enough. Vroooom!!!