Address: | 405 N Greensferry Rd, Post Falls, ID 83854, USA |
Phone: | +1 208-777-4073 |
Site: | usps.com |
Rating: | 2.1 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–12PM Closed |
PI
Pidgey T
I have consistently had issues with not getting expected incoming mail over the last few years. Have gotten other peoples mail well over a dozen times, and I know many have my mail in their boxes many times. On one occasion, someone I know that lives ON THE OTHER SIDE of Post Falls got a bundle of letters in their box. Most of them werent his. He happened to notice my name on one of the letters in the pile. Wow. They also tend to hold packages for extended periods after UPS has reported the packages delivered to their office and USPS is supposed to make the home delivery. That is infuriating when you need an ordered item ASAP and you know it is just sitting in their facility doing nothing and they are closed because they are the USPS and have great service hours for those of us that work. I find it unacceptable that they cannot have packages delivered the day after they arrive. It appears that their whole operation is inefficient, incompetent and they do not care much about personal information privacy. They need to get it together and get new management. Or new employees. Something. Anything. Edit: just yesterday a USPS carrier delivered a package in dramatic fashion. I was made aware of the delivery by a resounding thud. I thought a mountain of snow had fallen off my roof. But no, it just just carrier hurling the box at my front door. Nice. This actually happens most times I get a USPS delivery, but I felt inclined to add to the list because this happened the same day I wrote the original review. UPS by contrast always delivers in a relatively silent and gentle fashion. All of that being said, the folks that work at the front desk in the USPS store have by and large been pleasant. They are rather slow working, but still generally pleasant and courteous, so I can tolerate the pace of work.
RO
Robert McFarland
Our mail was coming in the afternoon for the longest time. Than a few times it came in the morning. I met the lady who delivers our mail in the morning and she told me she changed the route to permanently have our mail come in the morning. I thanked her for that n said Im glad we are having our mail come in the morning vs afternoon so we dont have to wait for it all day. Than our mail started coming back in the afternoon again. I met the lady who said she was a substitute. Ever since its been coming in the late afternoon like we are last to get our mail. We would like our mail to come in the morning like it did for a while. I called the post office on several occasions to complain, but every time I google their number to call I get a busy signal. PLEASE DELIVER OUR MAIL IN THE MORNINGS LIKE WE WERE PROMISED! We are in the Tullamore neighborhood on OConnor Blvd in Post Falls! Thank you
DO
Douglas Overholtzer
1. Get other peoples mail all the time. Wonder where mine is being delivered. I have a house on E. 14th Ave, Post Master of Post Falls. 2. It is a business day 12/5/16. Put the mail out 7:00 a.m. this morning still in mail box at 5:30 p.m. with flag up. No mail man. Or decided he didnt like my stamped envelopes, or duel addresses for the other house I own while I was at work? Or just skipped it today. 3. Receive mail a month late from post mark. Had this happen several times. Or just not received the bill on a consistent basis. Are you piling it up in your Garage Mr. Postman? or see Item 1..... 4. Mail delivery on Sunday.... Watched him stuff a pile for the 5 different boxes in one box, while drinking my coffee. Really. 5. Please fix your delivery service and delivery location problems on E. 14th. Or find someone competent to deliver the mail. Merry Christmas.
SA
Sara Pence
Yes, the lines and wait can be long during peak times/holidays, but the that is to be expected since it is an understaffed government agency. However, I have always had pleasant interactions with the employees and feel they do their best to speed up the process while getting to know their community. Often people forget that about the self-service options and the fact that world doesnt revolve around them. The only reason I am not giving them five stars is because Ive had my mail mis-delivered a time or two; but then again theyre human and probably understaffed.
SH
Shailine Doney
There is new postman delivering our mail. Absolutely no respect or consideration for our packages. I will be calling first thing Monday. For the past few weeks all of the packages my family has been getting has been shoved in a small mail box and damaged!!! What happened to the post women who use to deliver this route? Please bring her back. She was extremely nice, considerate, and respectful. This new one you have on this route has no care. Poor work ethic, and just trying to rush through the route.
LI
livelygranny4Jesus
Our mail carrier arbitrarily stopped delivering mail for my Husband to our address! We are still trying to dig out of the mess the U.S. Postal Service of Post Falls, Idaho has put us in. Hope the manager reads this! This carrier may be looking at a small claims suit in which we will be recovering the ridiculous damages weve incurred by their poor judgment. Were sure the post offices excuse is the carrier was public schooled [programmed and cant think for themselves =( ]
KA
Kaitlyn Bough
These people shouldnt even get 1 star we had an email saying our package was delivered on Saturday we never got it... called Monday morning first thing and they say we will get that package out to you today (monday) its Monday night never received our package still and called them again and they are saying oh we had someone call in sick so the people who did the route didnt know about it we will get it out to you on Tuesday ( tomorrow) they are a joke! DO YOUR JOB!!!
LE
Lena McLeod
Absolutely the worst! This location is so lazy and uses the union as an excuse to not do thier job! Worst delivery drivers ever! Have tried several times to work with the Post Master at this location to help with service. He is incapable of making any progressive customer service changes as the workers, "Use the Union to not do thier jobs and his hands are tied." If I could have reviewed them and put zero stars, I would have!!!
MI
Mike Monnie
Post Falls has the worst mail service Ive ever experienced! Often the mail is delivered around 6:00 PM, regardless of the weather. During one winter, we didnt receive any mail for a month because the carrier was too lazy to step outside of his truck to put mail in the boxes because there was some snow in front of the boxes. Sometimes it takes mail a week to be delivered from a Post Falls address to another Post Falls address.
HU
Hunter Kittelson
Honestly. Im just trying to get a key for my mailbox. Put on hold for 10 minutes, I hung up and called them back. The same person answered and I asked them why they put me on hold for 10 minutes and if they found my key, they denied having put me on hold, then I was put on hold again... Still dont know if they even have my key as Ive given up and am currently training several homing pigeons to deliver my mail for me.