Advantage Moving & Storage

2641 Corporate Pkwy, Algonquin, IL 60102, USA

Address:	2641 Corporate Pkwy, Algonquin, IL 60102, USA
Phone:	+1 847-584-3908
Site:	advantage-move.com
Rating:	4.8

Location

Photos 19

Reviews 10

Aziz Khetani

I would stay away from North American Van Lines for any moving. My move was from IL to GA and it was horrible from the start. I thought I would pay a little more with Advantage to get better quality and move would be done right the first time. Not the case, should have gone with Mayflower. 1st, they came to my house with an overload (knowing my items would not fit on the truck). In that they literally dismantled everything and squished and flattened things in. Yup, you bet there was damage. 2nd truck came, you guessed it, items were not delivered within the time frame. The packing on the second truck was as bad, more damaged items. First delivery was to be made Thursday at 8 am, did not arrive until 2:30 pm (due to flat, traffic, etc.), then because they disassembled everything, the crew had hard time putting my babys crib together, my sons car bed together and other beds. I had to help when I paid for the service not to do that. Crib had damage to the wood, my nightstands, dresser, dining table chair, and kids toys, were damaged (and more). My Entry way was damaged. Second load came 2 days after the guaranteed delivery date. They WILL NOT pay for their delay, but will charge you if you change date past the allocated amount, set double standard. I called the office Advantage several times. I will not name names, but my moving consultant was nice, but really did not communicate well with salesperson. Sales person is no longer with company. I was given different answers by different people. I could go on, lets see if they will pay for all the items even though I bought their insurance for $500. Stay away.

Brian Kennedy

North American are horrible liars. From stem to stern. 4 days late delivering and my stuff sat for 8 days 15 miles up the road. They loaded me on a container on the back of truck, not on a regular traier, and shipped my stuff rail from Illinois to Seattle . Sat me for 8 days becase nobody at the receiving end had the licence to deliver the 53ft HQ. When my stuff did arrive, the had changed to 2 trucks and still delivered 4 days late. LIARS LIARS AND MORE LIARS. The only good person at this Romany is Jovanny in Customer service. We had delivery issues and she emailed 4 different supervisors/superiors for help and none had the balls to reply. Moving companies are worse than used car dealers and North American and its agents leading thr way. I will hire day labor and drive myself if I ever move again. North American SUCKS and so does the management at this company. i would give zero stars if i could.

Valerie Martini

I have to start by saying that I seldom write reviews, negative or positive. I know how hard it is to decide on a service, such as a mover, without guidance from friends or reviews and that is why I decided to write this review. We have used Advantage Moving and Storage on more than one occasion and have been very happy with the service and professionalism of the staff. One of our moves involved moving out of one house, storing our belongings with Advantage for several months before moving into our new house. Everything went very smoothly (at least the movers part of things). The other move was for a family member but I was involved in a lot of the decision making. We had excellent service for that move as well. I would highly recommend this company for your moving and storage needs. 5 stars!

John Frazzini

Both of our drivers and teams that helped in the loading and unloading of our home from Lisle, IL to Sarasota, FL were fantastic. They did the job in a professional manner and were very pleasant to work with. Also, we had two slightly damaged items that they quickly resolved with the insurance claim and we were paid a fair amount to fix both items. I am totally satisfied.

Simon Purnell

Great service leading up to the move and fantastic team (driver and loaders on both sides of our cross country move). Would highly recommend using this company for your moving needs. We had previously used another affiliate on our move to Illinois and the experience was equally excellent. Great national company with local agents.

Lenny Dacanay

Awful treatment of items movers broke during move. I was reimbursed based on the weight of my broken mirror and lamps as opposed to the replacement cost. Ill never use them I recommend them again

Carolyn Presley

I was impressed with the professionalism and efficiency of all involved in my April move from Huntley to Champaign. Thank you very much. You are highly recommended by me!

Anthony Galante

Advantage made a stressful situation very smooth! They handled everything, were on time and very professional, highly recommended!

Faye Johnson

Very professional and dependable. The movers worked very hard and did a great job. I would highly recommend.

Chuck Kolner

Great Company