Williams Transfer & Storage Co

621 E President St, Tupelo, MS 38801, USA

Address:	621 E President St, Tupelo, MS 38801, USA
Phone:	+1 662-842-4836
Site:	williamstransfer.com
Rating:	4.8

Location

Photos 6

Reviews 5

La Mehrabi

I contacted Mayflower in May to arrange an estimate for our move from TN to WA. After the estimate, we decided to choose Mayflower and they assigned us an agent, Tammy Green from Williams Transfer in Tupelo, MS to help us. She contacted me over the phone and explained the process and expressed that the sooner we sign the paperwork, the better since it would guarantee our moving dates in July. She was responsive to calls and emails during that process but once contract was signed and credit card information given, she seemed to never answer phone calls and respond to emails. The window of our delivery was July 4-11th. Our furniture was picked up on June 28th. I continued calling Tammy since I was concerned given we were approaching July 11th and that our furniture had not even left. Every time I called, her response was I don’t know in a rude, non-caring way. On my last conversation, I asked her if she knew where my belongings were, in a storage or back of a truck. I asked to speak to management to inform them that she was not doing her job. She mentioned that was foul language and hung up the phone. She NEVER once called to update me on the status. My furniture was finally loaded on July 25th and delivered Aug 2nd . Mayflower headquarters were surprised to hear that she was not updating me on a regular basis as that is her job. We had discussed with the estimator and Tammy that we had some furniture going to storage and for that I had two different inventories and on the day of delivery (21 days late) was notified that they did not even have that in the order. There are broken furniture, missing legs for piano chair, broken dishes and now I am sure will be another painful experience to get that resolved. I regret my decision to go with them and wish I could give negative stars. Not professional, not reliable, not dependable and sadly non-caring about customers.

Mary Dorough

Williams Transfer/ United Van lines did an outstanding job for me during my recent move. The office staff was always happy to answer any question I might have. The driver (Byron) and his crew were friendly, courteous and careful. I had two small insignificant items that were broken, nothing of value was damaged in any way. It is easy for me to give them such a high recommendation....they earned it. If you choose this company for your move I am certain you will not be disappointed.

Natalie Powell

I highly recommend this company. What a great and easy transition they made for my family when moving from Kentucky to Tupelo, MS. United Van Lines picked up our furniture and delivered it to Williams in Tupelo. Once we arrived they were "johnny on the spot". Unloaded and Unpacked! Very professional and friendly. Thank you Williams Transfer and Storage!

Karen Templeton

Easy to book, great price, and an efficient, friendly team. We highly recommend WIlliams Transfer and Storage!

Dallas Shumpert

These are great folks!