Mad City Moving

Address:	2825 Perry St, Madison, WI 53713, USA
Phone:	+1 608-274-9855
Site:	madcitymoving.com
Rating:	4

Location

Photos 8

Reviews 8

Anonymous User

Mad City did a great job with our move! We could not have asked for a better experience! I believe the two guys who moved our home were Terry and Dave, and I cannot say enough good things about them. They were very friendly and extremely fast and efficient. They had our stuff moved and packed into that truck much faster than what we were expecting, and I swear they unloaded in record time. We had a big move, 3 bedroom house with a full basement of storage stuff that had to go and they had the truck loaded in 2 hours. We were moving to a town an hour outside of Madison and we knew up front about the charge for the drive time. They were prompt and at our house in Madison right at 8 am. And they pulled out of the driveway of our new house at 1:30...I think its pretty great that they had us moved in 5 1/2 hours! Nothing was damaged and it was obvious that both Terry and Dave were careful with our belongings. It felt more like being moved by friends or family members rather than people who really didnt care about your stuff. They definitely did not seem like they were wasting time, if anything they seemed very motivated to get us moved quickly. This was our first time using a moving company and Terry and Dave did such a fantastic job that if we ever have to move again well definitely be calling Mad City...and hopefully those two employees are still around because wed let Dave and Terry move our stuff any time. They just did a great job! Worth every penny.

Danielle Logan

Overcharged me, didnt wrap my furniture or provide floor runners and doorway protection like the contract stated, broke my bookshelf, and would not move my punching bag (even though it was okayd in the quote I was given). When I complained to management, not only did I get yelled at by the owner, essentially called a liar, and was not given any feedback on if theyd be refunding what they overcharged, I decided to file a complaint with the BBB. Well, that sure got the owner to email me very quickly...yelling at me in all caps, and telling me I was wasting his time. He even had the nerve to call out MY work ethic when he doesnt even know what I do for a living! He demanded photos of me, which I had, and I sent them to him. Then, after a few more emails, he demanded the photos AGAIN all in caps lock. The owners are very rude and threatening, and I will never use them again. Ever. They did not hold up their contractual obligations written out by them, and yet, Im the one that has to pay more. Still awaiting a response to see how they will accommodate this work, but after siding with their workers, even when photos have been provided, and yet still calling me the liar, if this doesnt get resolved I will definitely have to be taking this further than the BBB.

Mandy Marcum

So unprofessional. Post move, I called to clarify why we received a 45 minute drive fee of $105 (the apparent time it took to drive 7 miles from their shop to our house due to traffic and pushed the move window past the time they promised). Ive moved at least 20 times with the military and have never paid for a company to sit in traffic, nor have I paid for travel time if I am only paying for labor (my truck was already at the location). After speaking with an employee and trying to explain, the owner got on and reprimanded me for inaccurate details (apparently I dont know the size of moving trucks or the details of their moving procedures - not sure why I would). Her unprofessional demeanor and lack of willingness to hear out my true question were shocking. I will make sure that I find a moving company in the future that has a professional and courteous business staff. (On a side note, the two men that moved me in were really great to my family and belongings - wish they worked somewhere else).

Rachael Lohr

I cant say enough about how awesome this experience was - from requesting a quote on-line to the fantastic guys (Antony and Antoine - sp?) that moved us this past weekend. Communication from the office was prompt and really helpful. These guys worked harder than anyone Ive ever seen before. The final price was a little more than what I was quoted, but I added additional things for them to move that I hadnt told Brenda (the office manager) about when requesting a quote. Took an extra hour over what she quoted, but it was money well spent. They were prompt, professional and took very good care of our belongings. They even got a huge heavy desk out of a room (that it was assembled in) and up stairs into our new place under very difficult angles/space without a scratch. Loved the experience!!!

Beth Plageman

We hired Mad City Moving in June, 2015. We were EXTREMELY impressed. The two man team arrived on time. They were super courteous, friendly and handled all of our items with care. We were impressed with how quick they were too. Since theyre paid by the hour, we figured they may end up taking their time with the move, but the guys were RUNNING up the stairs between loads (and this was with 3rd floor apartments at both locations) and finished early. Their estimate was half the price of some of the other moving companies in the area and they even ended up charging LESS than the estimate. We would use them again in a heartbeat and we are recommending them to everyone we know.

Melissa-Chris King-Richard

Weve moved three times in the last 4 years. The three guys that came and did our move were the most professional, in-shape (it matters), and courteous. We had a 5 week old and my wife had to frequently take up a room for 30-60 min for breastfeeding. The guys gave her the space and didnt pressure her at all. They also realized the babys room would need to be packed last and unpacked first. We had a lot of stuff but they still managed to finish in 5 hours. Far and away better than any of the previous moving companies. Hopefully we wont have to move again for 20+ years, but we will be recommending this company to our friends!

Coralynn Mae

This team KNOWS WHAT THEY ARE DOING! They moved extremely quickly and efficiently. THIS TEAM IS WORTH EVERY PENNY! They came in under the estimated time & amount. This was my second time using professional movers. The first time was not with Mad City we went a slightly more economical route and as we all know you get what you pay for. We got two movers who had little to no experience which made a four hour move over six hours. In the end we paid much more than this time around with Mad City! Mad City is the only way to go! Thank you to the three men who made moving a breeze!

Jill Tester

We had a great experience with Mad City Movers. We had Mike, Greg, and Lucas. They were amazing to say the least. They came with a lot of energy, worked quickly, and didnt waste any time. They were also very courteous in any conversation that occurred. I was most grateful for how careful they were with our belongings as well as the homes we moved out of and into. For example, we just had our floors redone in our new home and they too extra precautions to take care of our new floors. I highly recommend Mad City Moving and especially this team of guys!