Address: | 2021 Eagle Rd, Normal, IL 61761, USA |
Phone: | +1 309-822-4443 |
Site: | federalcos.com |
Rating: | 1.6 |
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Ashley Little
I am very dissatisfied with the service. My invoice showed the product ordered arrived to this company on December first. We scheduled a delivery date 9 days after arrival. They missed the first delivery date because of a sick driver. This was frustrating because we took off work to be at home for our item. However, I understand people get sick and tried not to show our displeasure. We rescheduled for 5 days later. The driver had a two hour window and missed that. Yet again, my husband will be late for work because I am unable to move the shipment in by myself.
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Barbara Mango
This is the worst delivery company I have ever had to deal with. They cancelled the first delivery date and then called to schedule another one, and then called to schedule a different date without even speaking to me first, so I took a day off work for nothing and had to take yet another day off work to accommodate their schedule. Theyre supposed to be open till 5 pm, but I called several times at 4:45 pm and they are UNREACHABLE!! I left several voice messages and they NEVER even made an attempt to call me back. These people should be OUT OF BUSINESS!!!
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Leslie Grice
I am disgusted with these idiots. I called 3 times to secure an 8-12 appt. They changed it to 10:30-2:30. I worked my job that effects other people by the way around this installation. These people are liars and dont have the guts to even call you to let you know they changed your whole day! It may only be 2.5 hours, but that is 2.5 hours Im not getting paid!
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Tim Jordan
Decent place to make deliveries. Dock staff work hard, even when its 90-plus outside. Unloading done with a hand truck, so it is a little bit slower than normal. The southernmost of the two spaces is tight to get into, guide on your left side to avoid the post.
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Tim Thormann
Two guys told me they couldnt place my new mattress and box spring in my room but sadly I alone was able to do it. says a lot about who should be working here.
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K Dude
No call, no show, horrible customer service. Can never reach a live person and they dont return phone calls.
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Andy Y
45min very fast unloading
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Jason Bruns
Just awful service