US Post Office

Reviews 20

RY

Ryan

Called 3 times about a package that was supposedly delivered but was never recieved and they said they would call back and get to me. First time lady said call back when they have the mail carriers there. Then called back and said yes it was delivered but the way she said it was a guess because she said uh oh yeah. Then 3rd time i had never recieved the call they promised to really confirm with mail carrier and yet they are closed and i am stuck without a package that is aupposed to be here and they "claim" delivered. Horrible service when i go there and on phone. No recommendations but nothing i can do because there is only one mail carrier for the u.s. mail.

---

SP

Sparkalee Ann

I was having the most pleasant experience with a new employee at the counter, when the Supervisor suddenly appeared screaming because she was paged for to make change. the employee politely made the request by intercom instead of walking away as Ive seen them do in the past. this Supervisor was rude and yelling in the lobby like she was crazy!! "Im on lunch!" Now I understand why the employees are not always so pleasant if the Supervisor acts this way in public. What does she do in private??

---

JE

Jessica Konecny

The worst service I have ever received, EVERY time I go. Im treated TERRIBLY from the moment I walk in the door to when I leave. The front end workers are rude and snap at everything you say, never smile, and ignore you until you insist on being helped. I rarely ever have to mail things, but when I do Im often unsure of the best method or such. The workers here are the LAST people to ask because they are NO help at all. Its incredible that there is any business here at all.

---

NA

Nancy Velez

By far the worst post office. There extremely slow, rude and no personality. I waited in line for almost 30 minutes, with only 3 people ahead of me. The gentleman working behind the counter personal phone rang and he actually walked away to the back to take his call while people where waiting in line. The lady working with him is just slow with no personality. Worst post office I had ever visited. First and last!!!

---

JE

Jeff Shaw

Customer service is poor. Staff remind me of the living dead. Our mail delivery is horrible. Mail delivered to wrong houses, missing mail etc. They say they will take care of it but problems continue. Good example of why the U.S. postal service is broke. This is why I get ebills instead of by mail.

---

LE

Len G

It would be nice if they could deliver my mail to my address instead of my neighbors and visa versa. Yes, we have nicely talked to the postmaster and talked about it. Next day? Wrong mail, again. Was it intentional? Maybe if they delivered only five days a week it would help.

---

CO

Concetta Phillipps

Weve been to this post office a few times when I needed to mail something. Its not my favorite. Slow service, grumpy employees, and oddly located off the main road all add up to a "meh". Youre better off going to other post offices in the area.

---

HE

Heidi Kauss

Our mail lady doesnt deliver our mail sometimes! We make sure cars are far from mailbox just for her. Then well get a notice saying something couldnt be delivered with no explanation. Batavia PO not good quality!

---

AU

AuthenTech - Ben Schmanke

Not much to say.. hit or miss with customer service. *BRING YOUR OWN TAPE.* They will not tape anything for you.. they WILL however kindly offer you a role of tape to purchase for an amazing deal of $3.49.

---

BR

Brittany Rae

I dread going to this post office, however its so convenient. The workers are always rude and seem to enjoy belittling their customers. As a customer service industry, they are sure bad at it.

---

CH

chad peruba

Quite possibly the rudest, laziest, most incompetent group of workers I have ever encountered. Simply stunning. These humans could not get a job anywhere else on the planet.

---

RA

Racquel Rounds

Oh my.. You would think being "Batavia" would be high end.. Wrong.. Sooo big with such a small place to handle a huge city.. Dirty and staff oh my.. Needs improvement..

---

TA

Tammy Tavassoli

Terrible!!!! Constant misplaced mail and they have yet to find the package that they claim they delivered.

---

MA

Mark B

The post will go out rain or shine!! Nothing but 5 stars experiences

---

JA

Jada Carter

Mailman is really slow!! As of right now mail still hasnt ran.

---

KE

Kevin -0-

Horrible. havent seen an employee smile in 19 years.

---

DA

David Smith

The drive up mail drop is exceptionally convenient

---

AL

Al C

Great Post office. Great service. Friendly people.

---

ST

Steve Bosak

Fast, modern postal facility

---

GI

Gigin Krishnan

Good

---

---

Other organizations