Car-X Tire & Auto

8000 Binnie Rd, Carpentersville, IL 60110, USA

Address:	8000 Binnie Rd, Carpentersville, IL 60110, USA
Phone:	+1 847-428-9100
Site:	carx.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 14

Reviews 18

Mike M

Generally I work on my own vehicles unless it is too cold outside or it is a repair that is beyond my expertise. And besides enjoying working on my vehicles, the main reason for this is that I worry that the repair shop is going to stick it to me. What I love about this CarX is the honesty they have. Adam could not be more friendly and I absolutely always feel as though I was given a fair price for the work. You know that dreaded call a repair shop sends your way after they diagnose your problem and give you the estimate? And that price is always sky high? This CarX has never once done that to me (unlike certain Ford dealers in the area). When they call and give me the price, I am always shocked how reasonable their estimates are. And what makes it better is that they stick to the estimate price. That is what you will pay, end of story. Also, it is nice that they can fix a variety of issues on a variety of cars. Could not be happier taking my car to these guys/gals. I own two Fords, so I know a thing or two about having to repair my vehicles! LOL

Tracy S

Ive never been to car x before and got a coupon for an oil change for 24.99. I needed an oil change so I thought since the coupon said walk in or by appointment I would just take the car there. I get there and they told me "sorry its Saturday. Were booked all day and close early. We cant fit you in without an appointment on a Saturday" I asked about the walk in on the coupon and he said the same thing and basically sent me away. Didnt even aak if id let to set up an appointment for another day ( which i would have gladly done.) I gave him the coupon and said keep it. Ill go somewhere else. I went down to Firestone and they said it was an hour and a half wait but if I couldnt wait he could get me in for tomorrow. I made the appointment. Thank you Firestone for being there for me when car x shooed me away like a red headed step child.

danielle murray

The guys were friendly, but they screwed up my brakes horribly. My brother is a mechanic but in a crunch for time I took it to CarX to have the front rotors replaced. They kindly suggested I buy the rotors myself to save money. I did, and when I got the car back the back brakes were making a horrific, loud clanking noise. When I had my brother, a mechanic, look at it after they did it, he said they intentionally made the bolt so tight that it would make that noise so that I would take it in the have the back ones replaced. He said a lot of places do that to get more business, fix one problem and tell you there is another (that they created) to get you back in for more work. I wont be trusting them with my car again.

Dennis Kelly

My first experience here at Car-X was today and it was a pleasant one. I have an exhaust bracket that broke, bought a replacement, but couldnt even get the old one off because of where it was located. Car-X looked at it, removed the old one, but found the one I had and even what they had wouldnt work for our car. They were kind enough to make some recommendations too. I will definitely bring our cars back here.

Austin Shaffer

For mechanical issues, look no further! Straight forward guys with a get it done right attitude. Integrity and Honesty isnt always something you think of when most people think of a repair shop, but these guys are definitely different! If you need something fixed and Im sure everyone has at one point, look no further. Just ask for Adam and he will take care of you!

Matthew Janicki

I needed new brake pads, a rotor, and a caliper. They charged me 1/3 of what Ford and another mechanic quoted me. They even brought me into the shop to show me the parts they replaced. I checked my car before bringing it in and know that they did replace them. They were very friendly and did the job very quick and at a great price. I will be going back.

Jamie Fiedler

Great experience. The manager, (Adam), was very courteous and helpful. He didnt try to sell me anything I didnt need and gave me a good price for the work that was done. Its nice to see good customer service, a rarity these days. I will definitely be back when my car needs service.

h vohra

Horrible customer service. I got brake service done where I was told initially that both the rotors will be replaced but after getting the job done, I was charged the same but only one rotor was replace. Be very careful

scott lundry

Hands down best place in town to get your car fixed. Reasonable price great family owned business with top notch service. I would recommend it to anyone any day of the week. They do all my automotive work.

Doug Linning

Great speedy service, and everyone was very welcoming! It was great that they showed me what they saw on my car, and explained exactly what they were looking at.

Ali D

Excellent service, they quoted me half the price of a competitor! Honest, knowledgeable staff and an A+ rating!!

Mike Warczak

very honest. but they need better magazines for the waiting area.....

Anonymous User

nice people and they dont take advantage of us retired folks!

Anonymous User

Great staff, very knowlegable, Excellent Service!

Mohammed Faheem

Honest and helpful staff.

Jean Lamberty

Great service and people