A-OK Automotive

5805 S Archer Ave, Chicago, IL 60638, USA

Address:	5805 S Archer Ave, Chicago, IL 60638, USA
Phone:	+1 773-581-7979
Site:	a-okautomotive.net
Rating:	2.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed

Location

Photos 68

Reviews 10

Chris Wiley

Chicago winters (specifically the salt on the streets) had taken a toll on my car and the floors were rusted through to the point where you could reach under the car on the passenger side and touch the carpeting. My wife and I avoided the problem so long that she and I grew accustomed to keeping our feet positioned in such a way so as to not put weight on the fragile spots. A couple months ago, she and I decided that the time had come to bite the bullet and get the floors fixed. We went to A OK looking for a quote for just the passenger side (that side being in the worst condition) and Tom was able to take a look at our car, bring it into the garage, get us an excellent price, and have his team repair the passenger-side floor to the point where I could put my full weight on those fragile spots without hesitation. They even put on undercoating to protect their work and the surrounding area of the underside. All of that took place in the span of about an hour. The following week, I brought the car back to have them take care of the drivers side floor. Just as before; excellent price and superb work. Then my wife and I took a 6000 road trip to Canada. We put the car on ferries, parked in camp grounds, drove on dirt/gravel roads, and got in and out of the car countless times. We put our floors to the test and A OKs work held up beautifully. I can honestly say that for the first time in a long time, I didnt need to think about where I put my feet while cruising down the highway. I would take my car back there in an instant. If you need any kind of body work done, do yourself a favor and go to A Ok.

Rachel Montes

I highly recommend people to NOT go to this place. They are the biggest liars I ever had to deal with regarding my car. I was told in 2-3 weeks my car would be ready and it ended up being over 6 weeks. But not before I had to hound them about why it was taking so long for them to try and blame my insurance for the delay. I asked to see the invoices for the parts they put on my car and received 3 different answers about why I could not have them which gives me reason to believe theres fraud happening at this place. To make matters worse they loaned me 2 of their cars to please me and probably shut me up. The first car had 3 service lights on and the wheel would shake when you accelerated on the expressway. The 2nd car they gave me was no better. The wheel would shake when I accelerated over 50 and would also shake when I braked on the expressway. About a week into me using the second car it BROKE DOWN on me while I was driving on my way home from work. It came to a point where I do NOT trust these people at all and as a result need to have my car inspected at a trusted body shop now before I can have peace of mind that my car is safe to drive. I will never use their services again and do NOT recommend anyone use their services. Worst customer service of my life and the manager Tom was beyond rude to me and my father with his lies. I wish there was a way to give these people 0 stars because they are not deserving of any stars.

Anonymous User

Not really a reliable place to take youre car. They took about almost 2 months to paint my car that was all they had to do and they took long, they told me that it was going to be 2 weeks and it end up taking 2 months plus when they told me that the car was ready who ever painted it looked like he had been drunk paint looked horrible and the parson that made the detailing had scratched both sides of the car then to top this horrible experience they did some work on my engine and my car keept on shacking and overheating really dont recomend going to these people bunch of kids working on cars.

Rolando Vasquez

My car broke down and I left it at a parking lot. I called for tow truck to come and tow my car a mile away. They said it would be $60 for just a mile tow and they said they would be there within the hour even though we were literally next door to them on the shop & save parking lot. After an hour past we decided to call another shop, they arrived there in 30 minutes and charged us $50. 3 hours later the A OK Automotive tow truck driver called and thought we would be waiting 3 hours for a tow when they were right next door. I wouldnt recommend this shop to anyone.

peter radovcic

I car needed up being in the shop for almost 3 weeks when it was a 2 to 3 days job for a simple side swipe I had to keep calling everyday cause they made up some excuse about why car was not fixed then they day it was supposed to be done I caught a ride there to find out oh it still wasnt going to be ready and they acted like it was no big deal and gave me some piece of crap loner car to drive home not cool I would go there again under staffed and management are incompetent

Luv Adeal

A-OK Automotive has so many services that they offer. Originally getting a scratch removed and a dent repaired was the main reason for my visit. But when I found out what a great job they did on the dent and scratches repair, I immediately scheduled to bring my car back in for detailing. With fall weather coming in...its nothing like bringing in a new season with a freshly detailed car. This place is awesome!

saira yousef

I would strongly advise anyone even thinking about getting their vehicle fixed here to look else where.... They are nothing but liars, they said my car will be fixed in 4 days and they kept giving me the run around for 2 weeks and even still my car wasnt fixed all the way and the job done was rubbish... It looks like they used old parts and dummied the car together!!!! Dont waste your money here. A NOT okay!

Michael Burdett

I am NOT a guy who knows a lot about cars, so when I take my car in for repairs, I expect to get screwed a little on price. I was pleasantly surprised by my experience at A Ok. I went in looking to fix a clicking noise coming from under my hood, and the two men who helped me out found the problem immediately and gave me a pretty reasonable price for what amounted to two hours of work. Definitely recommended.

Jimmy Pieprzyca

Outstanding customer service and even better workmanship. Ive had three repairs with A-OK Automotive in the last four years. Each time they went above and beyond to accommodate my schedule to get the repairs done. Again, great workmanship. I would highly recommend. While I hope to not see them again soon - in the event I need them - they will be my only call.

Sabrina Ramos

I highly recommend this shop. Weve never dealt with a more honest shop. They do great work and will give you an accurate estimate. My husband has a used car and whenever we run into problems or maintenance issues this is our go to. Every single time we have been pleased with the great work and price. We trust them and their work.