Spotlight Automotive

1474 W Hubbard St, Chicago, IL 60642, USA

Address:	1474 W Hubbard St, Chicago, IL 60642, USA
Phone:	+1 312-846-1210
Site:	spotlightautoservice.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 31

Reviews 15

Lisha Fields

I wouldnt recommend going here. I dropped my x5 truck off for service at 8am, no calls until I called them back at 530 pm since they close at 6pm.. when I called to check on the vehicle the phone rep answered with a curt, disrespectful tone. poor customer service. found that was is wife, as if I care), but obviously his wife didnt like me for whatever reason, based on that one phone call!! I was then told to come pick up my car and they didnt want my business//. Im black so I walk away feeling I had just encountered racism, or other discrimination.. I just wanted to know the progress.. which by the way was no progress.my vehicle hadnt even been touched. When I drove off, I got around the corner and my car stalled. Instead, look at Fulton, Desplaines truck garage, import specialist around the corner where my truck stalled. Theyre more reasonable. and you dont have to have these people play with your time and vehicle, promising work they dont do, until the guys wife gets involved bcz once she is involved, she can screw up what goes on in the garage..

lafindamon

Very bad service took my Range Rover in two weeks later problem still exists technician didnt want to fix or troubleshoot problem even after I was told before I brought it in there they would fix it after two weeks and me going into the shop several times I was told they no longer wanted to fix troubleshoot my issue with my vehicle was given a price to troubleshoot when I said okay do the work they refused and said they did not want to they thought that the price that they gave me would be too high for them to do the work so I would decline service getting my vehicle back I noticed I had a dent along with a scratch in my door on the drivers side as well the wires that they cut crying to troubleshoot obviously didnt work no professionalism was taken in doing this I would not recommend this place

Jerry McMillan

Ive used Spotlight Automotive since moving here from Iowa last year. I know nothing about cars besides how to pump gas. Going to a repair shop with my old Audi that Ive had since high school is on the top of my list of most terrifying places to visit. An auto shop is probably third behind the ER and the dentist. So Spotlight is definitely not what I expected or what I was used to for that matter. The shop is super nice and Kevin who is the manager is awesome. My A4 is 13 years old and its basically barely holding on since Im pretty much broke. Kevin does a great job of explaining all of the issues it has and what is important to fix and what can wait for later. He even takes the time to explain it to me. Ive had 3 or 4 really good experiences here. Im really happy I found them.

s s

Spotlight Automotive really helped me out in a jam! I was in Chicago on business and needed to repair my car after hearing a horrible sound during my drive into town. The cool thing was I called the shop in the morning and Kevin, the owner, assured me that he could complete the work by the end of the day. Once the car was inspected I learned that my drive shaft and rear brakes needed to be replaced. I was a bit worried because it was a costly repair and a lot of work to complete on short notice. Kevin kept his word and had the car ready by 5:30 pm. Kevin and his team did a great job and saved me money as well. If your Volvo is out of warranty and you need work done (minor or major) go to Spotlight. They do honest, good repair work. Thanks Kevin!!

Jeffrey K.

I used Spotlight exclusively for my BMW 500 series car and always had a good experience until recently. I needed a major part for my vehicle and Spotlight told me they would get it for me at a certain price that was well below BMW dealership. Not only did he not get it for a lower price, he didnt get it at all. I stopped into the shop two more times after that asking for an update with a promise they would take care of it. After waiting 4 months (yes, 4 MONTHS!), I went elsewhere and was taken care of immediately. Still havent heard back from Spotlight. Needless to say, I will be bringing my vehicle to that other place for now on.

Anonymous User

Boy am I glad I found these guys. You can just bring your estimate from the dealer and theyll blow it away. When I needed a new fuel pump for my SAAB 9-5 Aero, they got it up & going quickly and saved me almost half off what the dealer told me. The dealer even told me I needed to replace the whole unit, but Kevin explained how the repair can be done while saving the basic unit and installing a new pump. That was great with me, since my cars a 2001. I highly recommend at least checking them out.

Jordan Kennon

Spotlight saved me so much money! I took my 2004 BMW M3 to the dealer and received an insane estimate for brakes, rotors and a broken suspension spring. There was no way I could afford the thousands of dollars the dealer wanted for these repairs. I called Spotlight, they got me in right away and gave me an estimate that was half of what I had been quoted. They gave me a free loaner until my repairs were finished and I was very pleased with their service!

Neal Brahmbhatt

Awesome experience with these guys. I had just bought my Porsche Cayenne and 2 weeks later got side swiped. Brought it here and they made it look like brand new. They were professional in their service and the best part was they are highly reasonable when it comes to price. They have a customer for life.

Jay Pensler

I have taken our VW bug and Mercedes e320 to them. They provided excellent work at a reasonable price. The worked to get the best pricing for parts which made a substantial difference.Also the shop is spotless,very clean always a good sign for a mechanic.

Aimee Joslyn

These guys are great. Extremely nice guys with great service for my AUDI. Have been looking for an auto shop in this city for 5 years and actually affordable. Thank god I found them.

Anil Taneja

Dont go to your dealership. This place is great. Much cheaper, and quicker. Highly recommend this place, they are great to work with.

Eric King

Always gets the job done. If it is not right, they make sure it is. Personable and friendly service with quality techs.

Brett Lewandowski

Hands down the best auto repair shop in Chicago. Quality service and very experienced technicians. Highly recommended

anuj panel

Very satisfied!! They took care of my baby!!! Fixed her up and saved me $3000 over dealer estimate. Thanks Keith!!

Franziska Blum

Very nice and competent staff. Excellent work for a reasonable price, I can highly recommend this place!