Address: | 2650 Green Bay Rd, Evanston, IL 60201, USA |
Phone: | +1 224-307-5000 |
Site: | carsofamericainc.com |
Rating: | 4.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
JO
Joshua Harrison
I do not recommend this auto shop. I stopped in for an oil change because they were close to my house; left with a quote to perform recommended repairs over $1,000. Whenever I see a large estimate like this, I always get a second opinion; my regular mechanic in Libertyville inspected my vehicle based on the recommendations from CARS and the resulting work needed cost me $155 instead of $1000. (My vehicle needed a single front strut replaced; CARS quoted me for $1000 of front/rear suspension work.) This leads me to question the motivations/integrity of those working at this location. Regarding the quality of my oil change: The service technician failed to reset my vehicles on-board maintenance/service reminder system, so soon after my oil change, I started receiving flashing notifications on my dash that I was hundreds of miles overdue for oil/filter service. When at the Libertyville mechanics shop, we discovered that the oil cap had not been sufficiently tightened following the change--it was only very loosely screwed on and in danger of falling off.
GL
Gloria Mueller
Every time that I have brought my car to CARS of America I have been totally satisfied. I am very pleased to hear that they have opened a shop in Evanston since I have many friends that live in Evanston that I can tell ab out great car service. I have talked to Brian and I know he has gone to Evanston to make sure there is the same high quality that Glenview has always provided. You dont have to know a great deal about fixing cars, like me, to know if you are getting a good deal its a guarantee as I have never heard of anyone complaining. I do know a great many people who use Cars of America and they have all been happy.
CY
Cynthia Barnes-Slater
I chose CARS for the reviews and I will use CARS again to service my 2013 Jetta for their friendly, straightforward customer service. I was pleasantly surprised by being offered a loaner car to do errands while they checked my cars check engine light. Although it was a minor fix, everything was clearly explained in a respectful, courteous manner. I strongly recommend CARS in Evanston!!
AN
Anjali Nath
Had a furry creature crawl into my car engine and die. Brian made room to accommodate me last-minute before closing (the smell was terrible!), located the animal, and thoroughly cleaned out the engine and the underside of my car. Brian, Sam, and the rest of the guys are polite and professional, and I felt totally at ease here. This will definitely be the shop I go to until I graduate!
JE
Jennifer Johnson
The service I received at CARS was top notch. The mechanic rode with me in my car to observe the problem first hand. After they took a closer look at my car, I was given a clear explanation of the repairs needed. Then, I was provided with a courtesy car to use while my car was being repaired. Finally, all of the personnel were very pleasant to work with. I recommend CARS.
MA
Mary Leopold
I have had 2 unscheduled car crises that CARS responded to immediately and thoroughly. For a scheduled repair, I was able to use their loaner car, which literally saved my day! Dana is kind, responsive, and very honest about work that needs to be done. Highly recommend!
CO
Colleen Manning
What an incredible experience! The expertise and customer service was the best I have ever experienced. Cars of America Inc. is trustworthy, cost effective and I will never go anywhere else for my service.
MA
Mary Rosinski
I have found that the service at this shop is outstanding and the owner is always patient in explaining the process and the costs have always been reasonable. Everyone in my family likes to work with them.
BE
Beth Andrews
The guys at Cars of America in Evanston are great. They are honest and explain whats wrong in terms anyone can understand. They have free loaner cars, which is great when I had to leave my car.
HU
Husayn Allmart
Weve serviced two cars here and always had excellent service at a good price. Very trustworthy. They also have a loaner car or can give you a ride to work or home if needed.
JE
Jeff Parker
Awesome. They knew exactly what I wanted, worked quick and didnt overcharge. There were no surprise charges. Service is friendly. I will be back.
JO
Joe Kearney
I had an oil change anne tire repair completed in the Glenview shop. Everything was done promptly and correctly. Joe Kearney
CH
Chika Sekiguchi
Friendly, conscientious, trustworthy. My husband and I really appreciate their service.
?
류혜원
The service was so nice!!!!