West Suburban Auto Body

420 Roosevelt Rd a, Glen Ellyn, IL 60137, USA

Address:	420 Roosevelt Rd a, Glen Ellyn, IL 60137, USA
Phone:	+1 630-858-0907
Site:	westsubauto.com
Rating:	4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–1PM Closed

Location

Photos 7

Reviews 14

Sam Fowler

I had this place perform some body work on my passenger door and within 8 months rust started to appear after his work and owner would not repair his faulty work and he claimed it was a factory issue since he wanted to pass the buck. No other parts on my car show rust besides the door he worked on. Dont trust or use this company as they are crooks and will lie to you any chance he gets - and life time warranty on his work - thats a joke. They also have rental cars and he tried to rip me off for an extra day I did not use and they acted in a very un-professional way where I had to contact the rental place corporate headquarters to get a full refund and the employee who acted unprofessional was fired by headquarters. This business is a sad operation and gives a bad reputation for others as well. I would highly recommend to never do business with this company as you will regret otherwise.

mattck92

My car was rear ended 3 years ago and I was taken here to have it replaced. They told me they had to replace the muffler and they told me to be thankful that I wouldnt be charged for it. Well not even 3 years later, the whole muffler has rusted out. My mechanic informed me the person who performed it did a very poor weld and used a cheap low quality muffler. Exhaust system needs to be replaced now. Thank guys.

Erika Cromwell

Ive been to this shop 3 times in less than a year and they always do an amazing job! They also offer the best prices Ive seen. When I get a quote, Ill go to a couple places and theyre always cheaper by a noticeable margin. I will never take my car anywhere else; when one finds a great mechanic its like finding/having a great hair stylist...you CANT let them go!! West Suburban Auto Body is THE BEST!!!!

Bryce Tucker

Worst aug body shop around. I set up an appointment to get my car fixed and carved out a whole week for this to be done. Yet it sat outside for the whole week and wasnt touched at all. when you set an appoint meant your suppose to stick to it. so if you want to wait forever to get your car done go here, if not go somewhere else which i highly recommend.

Connor McDerman

I actually had great customer service at this location they did great work on my car and it took a little longer then expected. I didnt have rental coverage nor the extra cash to pay for a rental car. They paid for my rental for over a week. John and his team did a great job. Would highly recommended WOW customer service is hard to find!

Julie Daly

I had a good sized dent repaired here a few months back. I was very happy with not only the work that was done to repair my car (amazing job and done ahead of schedule), but also with the service. All the employees are friendly and helpful, they go above and beyond. Really wonderful experience. Thank you!

Holland Hames

Had work done on my 2007 Honda Civic drivers side door when a neighbor backed into me. Jon and Mr. Kim had it fixed in no time! Hardworking business owners that do their best to make sure customers are satisfied. Thanks for the help!

Alex Hong

This is one of the best shops ive ever taken my car to. The repairs were done in a timely manner and the work was perfect! Customer service was amazing and I will definitely come back to this location for any future needs.

Don Gates

Really poor service. Originally given the timetable of 3 weeks on a repair that took roughly 3 months. Awful communication on their end. Would highly recommend avoiding this place at all costs.

Grace S

Mr. George helped me fix the door covering my gas tank when it got stuck shut and didnt even charge me. He and another employee jumped up to help me as soon as I stopped in.

Robert Toren

John and his crew were very thorough and were able to fix a few other things I needed done while the car was in the shop. West Suburban is the only shop I ever recommend!

Cathy E

Very customer friendly business! They took care of my detached rear view mirror without a charge. It will be my choice for body work when I need it!

Thiago Miranda

Great service, John is a very nice guy and provides good customer service. They are very flexible with delivery and pick up hours.

Anna Yatskevich

Great service and they went above and beyond what was expected!