Address: | 16100 Suntone Dr, South Holland, IL 60473, USA |
Phone: | +1 708-333-2810 |
Site: | gerbercollision.com |
Rating: | 3.7 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed |
AL
Alfaco Barker
Initially, Gerber Collision would not have received three stars from me, due to their lack of communication amongst their departments / employees. I had to call them many times to start the process of fulfilling their warranty obligation. Also, their lack of follow-up was not up to the standards in which customer satisfaction requires. Beginning October 31 and ending today, December 7, Gerber Collision has rectified the many issues I encountered in the midst of entrusting them with my vehicle. I recommend incorporating a protocol which will yield customer satisfaction from start to finish, while opening up lines of communication through-out their various departments. " A happy customer equals a returning customer. "
CA
Carl Butler
This is my second vehicle that they repaired, nice friendly and professional service.
JU
Judy Mxdonald
Terrible communucation!!! Keot givin different dates to pic up.
CA
Casanova LaMon
They do great work.