Address: | 4720 N Keystone Ave, Indianapolis, IN 46205, USA |
Phone: | +1 317-259-4084 |
Site: | elystokesfireplace.com |
Rating: | 4.2 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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Jimmy Dominguez
I was initially very impressed how quickly they came out to do the free assessment and I was very optimistic to work with them. Downhill from there. Over a two-week period, Ive called 8 to 10 times, including speaking to the receptionist as well as voicemails left, and I cannot get anyone to send me a quote for the assessment. Each time I talk to them, its "I know, Im so sorry you had to call again, Ill get the quote out to you by the end of the day". If its this difficult to get them to allow me to pay them, imagine how difficult it will be if I have problems with their work. And now their voice mailbox is full. The might be going out of business.
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Cindy Frederick
Ely Stokes came out and fixed our chimney. It looks very professional and its like brand new. They do great work, are punctual, timely and professional. Also installed our gas logs. They look terrific. This company has been in business a long time, with a great reputation. They are extremely reliable and do really great work. They stand behind their work and do not do the work unless it really needs it. They take a lot of pride in their work. They do a lot of repair work which we have had done and have never had any problem. The look of their work is very professional.
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Mallorie Wilson
With a decade of experience as a real estate agent - its imperative that I have contractors I can trust. Without hesitation, I recommend Ely Stokes to my clients and other agents in the office as the premiere fireplace company in the city. I can count on them to be honest, timely, and provide my clients with multiple options- which have saved my clients lots of money over the years!! They are my go-to for all my fireplace and masonry needs!
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Douglas Long
Requested an estimate to upgrade my gas logs to remote control. John was very professional and helped me understand in detail what was needed and even suggested a lower price fire log set that was exactly the one Id picked out on my own! The price was reasonable and abit lower than what I expected. Now Im just waiting on my new remote to add to my collection!
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Anonymous User
They came out and did a chimney rebuild for me after I had to fire another company after they rescheduled me for the third time. The mason took great pride in his work and my chimney is MUCH nicer than it was before...and all I needed was a rebuild to the same way it was before. Exceeded my expectations!
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Kate Bunten
Ely Stokes replaced my chimney caps which had blown off in a storm. They were very friendly and easy to work with. Their appointment window was between 9 and 10. They did show up at 10:30, but they were efficient and installed my chimney caps quickly.
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Erin Proctor
We found Ely Stokes on Angies List. They were going to be visiting two properties for chimney cleaning and inspections. They arrived within the hour window given, were polite, and answered any questions I had.
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Monica Johnson
Had the chimney cleaned last year and have not used it since. Had the home inspected for sale and they said the chimney was still dirty. Had to pay to have another company clean it.
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Shoe Family
Ely Stokes has always been kind, fair, and informative when we contact them in the office or while at our home. We appreciate their friendliness and great work.
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Andrew Neal
Ely Stokes is a great Fireplace and Chimney company! I highly recommend them to all of my clients! -Andrew Neal, RE/MAX Ability Plus, Real Estate Broker
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D Posch
Wanted to change my ventless logs to gas. A camera inspection showed why that wasnt possible, but the tech was able to explain options on how to proceed.
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Sharon McKee
Ely Stokes repaired our chimney and it looks great! We were very happy with the work they did and it was done promptly. Definitely would use them again.
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Rachael Waltke
Came out quickly and were very helpful figuring out our next steps. Looking forward to having a working fireplace!
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marciaerne
Everything was well explained. Options were given, and work was completed efficiently. John was very personable!
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Tom Ulsas
Responded quickly to my problem and presented two professionals to deliver service.