U-Haul Moving & Storage at Michigan Rd

6014 N Michigan Rd, Indianapolis, IN 46208, USA

Address:	6014 N Michigan Rd, Indianapolis, IN 46208, USA
Phone:	+1 317-257-5461
Site:	uhaul.com
Rating:	3.3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 20

Nick Paris

I have been to over half a dozen Uhaul locations in Indy and Lafayette and this one is BY FAR THE BEST. All the team members were very knowledgeable and courteous. I could not see a single piece of trash on the property and all the trucks and equipement were lined up and organized. The plug on my truck for the trailer had corroded and was not functioning when I arrived. NO PROBLEM, they wheeled out a cart that was remarkably clean for a maintainence cart. It was fully stocked with all the connectors and wires needed to wire about anything. They followed their procedure and fully explained everything about the process (though I was already familar) and made sure I did not have any questions. I honestly didnt think there were store with employees this professional anymore.

Sam Cook

I have went to this location twice for propane refills, which seem to be hard to find on the West Side of Indianapolis. The first time there was one other customer inside and it took the three employees there 20 minutes to help me get a refill. It was cloudy the second time I went in and the guy SITTING behind the desk informed be he couldnt fill my tank."When its thundering like this, we cant fill tanks." It was just cloudy outside, no lightning (or thunder) all day. After I pointed this out, he said they were out of propane.

Andy Amick

Had a good experience here back in 2012, but this past Saturday I was charged an additional $25 when I returned the truck. No explanation was given about the charge when I asked. I was simply told that it couldnt be reversed and Id have to call back on Monday. Did that and spoke with 2 different people. One of them asked me if I folded the blankets!! Hahahahaha! I dont know if they charge $25 to fold blankets, but if they do, good for them.

M Martin

Worse Uhaul experience I have ever had. I do not recommend using this store. The GM of the store was the associate who dealt with us. He double charged us on miles, would not take this off the bill and over charged us all the way around. I will NEVER use Uhaul again. To anyone who would choose this location double check everything on truck before leaving the store.

Nyoman Ribeka

Not much to complain about this place. I reserved one truck for Monday 8AM on Saturday night. Went there on Monday morning and truck was there and ready to go. If you want a quick check out, put all your driving information online. I did that and was out of the office in less than 10 mins.

Richard Riley

Very slow, put me behind schedule. Had to wait for over 30 minutes before someone came inside the building to assist me. Had to call the 800 number to let them know that no one was in the store then had to wait even longer as the guy put the trailer on. Ill never use it refer this location.

Marci Tipton

Their 500 year old truck wouldnt start. I was advised that it was my fault because I must have left the key in the ignition. No, the key was in my pocket. Seriously, if I were a man they wouldnt have accused me of that. Misogynist bastards.

Khonda Irish

Rented a auto transport on 7/12/2017 and have been charged $67.71 when I returned it the next day and since Ive been charged an additional $24.34 and again $73.01 I wouldnt give them a star if it would let me. I wont go back there ever again.

Burke Ramsey

I am trying to call to pay my bill but your phone system is broken. It wont let me through to actually speak to someone in your office.

Jim Kincaid

Quick, easy service, and very affordable. Had the truck and supplies as promised. Would recommend and use again

Durwyn Jackson

Decent service. Always reserve a rental.... more likely you not get what you came for.

Joel Reichenbach

We checkin in online ahead of time and the process was smooth and easy!

Qaniah Douglas

Really cool staff at the time I needed help. Equipment was up-to-par.

Joshua Pounds

Good management and willing to go the extra mile to help