Address: | 1819 Shelby St, Indianapolis, IN 46203, USA |
Phone: | +1 317-714-0759 |
Site: | weilhammerplumbing.com |
Rating: | 4.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Brian Brokaw
Just had a service call from Weilhammer Plumbing. These gentlemen are the real deal! They came out and fixed, for free, a piece of water-heater work that was (mis)handled by a different plumbing company. They also provided some very helpful advice about some other minor issues around the house and were extremely pleasant and down-to-earth folks to speak with. They saved me a ton of worry because they revealed an untruthful statement about my water pressure that was made by a competitor, to be false. They were too much gentlemen to say the competitor was untruthful, but it was quite obvious that it was the case. Instead of the high-cost, high-pressure tactics I got from from their competitor, Weilhammer gave me a very reasonable estimate of work that needed to be done, but did not try to convince me that the world would end if I didnt sign up to have it done today. If they chose to, they probably could have easily taken advantage of me -- I am not wise in the ways of plumbing and was pretty upset about what I was (falsely) told about my water pressure from the other company. But instead they were honest with me and helped, for free, to undo someone elses mistake! Their estimate was very reasonable, and overall I could not be more impressed, and I will be looking to them for all my future plumbing needs. I would encourage anyone and everyone to do the same. Edit: I just called Weilhammer again today for an in-wall leak -- it was a nasty one but they jumped right in, on a weekend, and got it fixed! They gave lots of good advice about how to deal with the drywall, avoid mold, etc. The cost was very reasonable, especially for coming out on a Sunday with the Colts about to play! :) Bottom line, everything I said above still stands -- they are awesome and theyll treat you right.
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Jeff Kew
I just got off the phone with these guys. INCREDIBLY RUDE! All I need is a garbage disposal fix. They refuse to come look at it. He tells me I need to figure out if it needs to be fully replaced before theyll even show up, and commit to a much higher price. Worst customer service ever. RESPONSE TO OWNER: Thats not how the conversation went at all. You desperately need to work on your communication skills. I would have agreed to that pricing if you just gave me a chance. I simply didnt know if it needs to be replaced or not. Because I could not determine that on my own, you refused to come to my house and even look at it. I never once asked for a free estimate. I didnt hang up on you, the conversation simply ended and I told you with the way you behaved that you have lost my business. I heard your final words, but that doesnt mean much with the way you talked down to me, and treated me. ***Note to all readers... The owner has edited his original response, and is even insulting in his final words. An example of his character.***
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Peter Zarakas
Well, first of I had a water heater and softener installed (water softener new install)...Prior to the install, They stated they need to cut through the drywall, ok no problem...When it was all said and done, I looked at the final installation and this was my view of it: 1) Since it was a smaller space some adjustment was need , which fine... 2) The piping was a nice job and all new... 3) There was a big hole in my wall left which I felt it was unnecessary, probably bigger than needed... 4) I still have drywall dust and debris left in my furnace area... 5) Looked they took a hammer or something to make a hole through the for outlet, not very neat of a hole... 6) Will contact them to see if they can repair my drywall... They are friendly and all but, however, not truly satisfied completely of install...Not sure what brand of softener it is either since there is no name on it and the manually does not say...At this point Im not really satisfied of the service and hopefully they can make it right...
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Anonymous User
Called after my water softener went postal and took out my water heater along with clogging most of my faucet sinks. I fixed the faucets and replaced the water-softener on my own; but I had problems with the water heater and I was open minded to replacing it, which was a 40 gallon unit, with a 50 gallon unit so we would stop running out of hot water (which was an ongoing separate issue entirely) . Owner told me he would be there at 1:00 (I called @ 10) to swap it out for 900 even including hauling away the old unit. He called me around 12:45 to ask if I was home and showed up promptly slightly early. He swapped out the old unit and put in a much beefier tank in 2 hours. I could have probably have done it on my own, but he was much faster than I could have gotten it done and overall I am glad I decided to outsource this task. If I had any plumping issues that were beyond me in the future I would highly recommend calling again.
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Leanne Wheeldon
I am always nervous to choose a company to fix Anything in my home. Been a homeowner for 16 years and have never met someone that made me feel at ease - and that I could trust him - until now. Well, actually a year or so ago I had Weilhammer Plumbing out to repair a water heater & liked them then. Today I had them install a brand new water softener. Again, I feel he was completely polite, honest, and efficient. I called several companies to get quotes and explanations of what they would do. I originally called Weilhammer to install a water heater I was going to purchase elsewhere - he was happy to do that but, after educating me on water softeners (which I definitely needed that education) I decided to go with the person that I felt was most trustworthy and true. Thank you Weilhammer Plumbing!!! I wish you did HVAC as well - you would get all of my business!
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Adeola Adediran
I actually called Weilhammer Plumbing to come and take a look at my water heater, and the guy I spoke with (Mark I believe) was extremely nice, and patient of enough to ask me all the questions, but most importantly he was honest !!! He could have easily came out and charged me money, but instead he actually told me that my problem was extremely minor, and walked me through the process. This happend yesterday May 15, 2015, and I am extremely happy that there are still honest people out there in the world that understand the value of doing the right thing !!! I wish all the other service companies would adopt his mentaility and his business practices !!! I most definitely recommend Weilhammer Plumbing to anyone in the state of Indiana, and throughout the United States !!!
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Sarahbeth Kluzinski
Our water heater broke so we called Weilhammer. They first tried to help up figure out if it was a simple fix by relighting the pilot light, but when that didnt work, they knew we needed a replacement part. Not only did they first try to help us for free over the phone, they gave us an accurate estimate of how much the repair would be, and then came out the very next day and fixed it! The price stayed the same, the technician showed up on time, he had all the parts needed for the job, and he fixed our water heater within an hour! It was like he wasnt even there. Great service, very professional, and very knowledgeable. We definitely recommend using Weilhammer Plumbing Co for water heater repair. They are the real deal.