Address: | 132 Ridge Rd, Munster, IN 46321, USA |
Phone: | +1 219-836-5373 |
Site: | pridecleanersinc.com |
Rating: | 3.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM |
NE
New Century
I took a cashmere and leather trim Cole Haan ladies winter coat in for a first cleaning and to tighten a shoulder button. When I picked up the coat and got to my car I noticed the button had been removed and replaced with a button that did not match the coat (even though there were matching replacement buttons on the inside of the coat but it wasnt missing in the first place and if they missed placed it there were matching buttons. Also the coat was not even cleaned. I took the coat back in and they said that it would be ready that same afternoon. I picked it up and it looked like it came out of a Salvation Army Bin, wrinkles pressed-in and it looked like it was brushed with a wire brush and the color was faded. I called and got the owner Brian, he told me to bring it back which I did and he said he would see what he could do to fix it and would call me when it was ready. Never got a call but did find an email a week later. Picked-up the coat this time it was cleaned but it still has wrinkles pressed into the back and arms and it looks old and worn out (faded color) and a snag in the tail. This is a $550 mid length coat less than a year old and its now worthless. This is the WORST CLEANING I have ever had done. I have always used Lansing Cleaners in Munster and by chance I was driving by Pride and thought what the heck I would try them and boy was that a HUGE MISTAKE!! Brian (Owner) said if he couldnt fix it he would replace it no problem, never heard from him. STAY CLEAR OF PRIDE CLEANERS!!!!!! I have never taken the time to write a review of any store but this has to be known.
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Dana Mizgate
Absolutely worst cleaners EVER! Customer service is HORRIBLE from the clerks (MaryAnn) to the Management (Jamie). They ruined over a 150 dollar jacket and told me that they were sorry I felt that way!! There is a reason their BBB grade is a F! You are better off throwing your clothes away then sending it there cause at least you wont have to pay for the cleaning!
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Chaunceyo0 Daspit
This is my go to cleaners. They usually do an excellent job with my clothes. I just think their one price cleaning option can be a little bit inconsistent. Stick with their regular options and youll be fine. Sign up for emails and you can get coupons to save some money too!
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Endhy Amoros
My first experience was disastrous. They seemed very promising at first but clothes wasnt ready even though i received an email notification telling me my order was ready. Do not come here if you are rushed or in an emergency.
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Claudette Shivers
They really do a great job of cleaning my shirts; especially getting rid of the ring around the collar.
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Toni Siprut
Staff is always very friendly and helpful. my clothes always look great...what more can you ask for!
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SM Olivieri
Good alteration place. Give them your email and watch your coupons come in.
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Sheila Watson
Great customer service. Open on Sundays.
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Chris Wendel
Very fast service
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Perry b
Ok place