Address: | 2608 E Main St, Plainfield, IN 46168, USA |
Phone: | +1 317-839-8887 |
Site: | midas.com |
Rating: | 3.1 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–4PM Closed |
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caiden thomas
I took my car for an inspection before going out of town decided to get a rental and came back to drive my car and it started shaking on the highway which it did not do prior to leaving. I noticed a lug nut was missing and did not feel safe with my son in the car. As soon as I called the man was dry and seemed careless saying bring it in and we will look at it. I bring it in and he says we have no record of ever seeing this car I tell him they printed off everything so finally he says ok we found it but the owner talked to the technician and he says he didnt take off the tire. Which I do not believe because during the inspection they told me they opened my alternator and its a peice inside that when it goes in reverse it makes noise so why would you open a alternator and not take off a tire for the inspection of a boot and stabelizer bar.he was very nonchalant and says you can pay for an inspection and we will see whats going on. I can not believe the lack of customer service and it showed from the phone call then the jumping to the defense of them doing anything by saying he didnt have record of me ever coming then they didnt take the tire off. They do not truely care about the safety of thier customers because I was not accusing them of breaking anything or anything just asking that they would reassure me that my wheels are not going to fall off and the lug nuts are on correctly. So I will take my business to a company that truely cares about customers and will not try not to take responsibility if there was a MISTAKE and just lying or whatever to get money!
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loren Beightol
I took my vehicle there for an oil change and they called to tell me that I needed to replace my serpentine belt in a hurry because it was going to snap at any minute and they would be glad to do it. I took my vehicle home and replaced it myself. There was absolutely nothing wrong with the old one. I took my other vehicle in 2 weeks later for an oil change and was told again that my serpentine belt was in danger of snapping and that it needs to be replaced today! I inspected it myself and there was nothing wrong with it and it only has 60k miles on the vehicle...... It has been 6 months and it is still doing fine..... I understand that making money is part of any business, but you will thrive over time by being honest due to repeat customers, not if you lose them by being dishonest.
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Stephanie Gill
Took my vehicle in for an inspection and alignment. Told the technician my problem. He test drove it with me. He heard the noises. I told him I thought there was two problems. One was with my brakes. The other one was in my front end because when I turned right there was a noise. He found my Idler Arm was not good. At that moment he apparently stopped and didnt bother to check my brakes. He fixed the Idler Arm and aligned my car. Days later I was still having brake issues. Took my vehicle to a different shop and the technician found a caliper pin that was stuck. I wont take my car to a place that has technicians who dont do their job completely...as in when a customer tells you they have a brake issue then take the brakes apart and inspect them!!!
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Anonymous User
These guys are good. I took my camary with noise to Tires pluse, they could not the issue. I even took it to the dealer and they wanted to sell me all kinds of other things. Finally I took it to the Midas store because a friend recommended it. They guys worked on for a hour for free of charge and figured out that it was my wheel bearing, which fell a part as they were taking it out. I am glad I went there, they saved my life and price was very reasonable. I will alway go to this store.
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Anonymous User
I have entrusted my car to this particular Midas in the past, only to be misinformed about the mechanical problems with my car in what I believe is an attempt to prolong the amount of repairs they were supposed to make. I recommend having your vehicle diagnosed elsewhere before bringing it here for repairs if you insist on doing so. Be sure that they repair exactly what you ask, nothing more and nothing less, also be sure that the work is guaranteed with a warranty.
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Matthew Cook Sr.
over charged. instead of turning the rotors that were still good, they charged me for new ones. they also used a sawsall to cut of the dust shields, then told me that I needed new ones. when I was leaving, I heard metal on metal rubbing and the mechanic got on the ground with a pry bar. they are NOT professionals. they will do anything to increase your charges to rip you off. they got me for over $1300. go somewhere else. NEVER TRUST MIDAS
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Pani Aayo
Horrible. Too bad I cannot give a 0 star. My vehicle took longer to stop after hitting the brake pedals. Took there for service received a quote for almost $700 which included front rotors, pads for the disk brake. The technician also told me the rear drum brake had to be replaced too. Took vehicle to Pep Boys and my front only brakes were the problem. In less than $250 my brakes were fixed.
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Anonymous User
Excellent service. Thats what I got to say. I got muffler done on my Civic for less than $300. They explained to me about my muffler and why they go bad in my car. Theirs come with lifetime warranty. But the most important part about it how Sonny treated me. There was no pressure, I felt like I was the only guy they were serving. Now days this is refreshing.
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Dean Pappas
I have been going to the Plfd. Midas for the past several years. I am very satisfied with the quality of their work and their reasonable prices. Also, they explain to you if a repair needs to be done; dont pressure you and they are courteous. They are winners.
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Mark Kurkowski
My wife took her vehicle to Miidas in Plainfield and was quoted over $500.00 for brake pads, rotors and labor for 1 axle. We had the work completed by another shop for under $150.00. Their quote was over TRIPLE what we paid. TRIPLE! Shame on these people!
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ST3V3 O
Took my truck in there to get a new exghust put on.They cut out part of my alternater brancket.just did a poor job on the hole thing got stainless steel tips took they wornt rust welp 5 months later there rusted.alsmost $1000.00 spent and got a shity job..
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Veera Shah
I love this place. The people are very friendly. I took my 99 honda there for brakes, they did it for less than $200 in two hours. They even gave me a ride to my work and back.
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Trevor Racheal Holloway
Jessie was very helpful and informative when I called.
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Mark James
Very good place to go. Treat you good.
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Jayla Nicole
Honest place Best oil changes around
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Billy Lomax
Newer management. Much improved