Address: | 1104 W Lincoln Hwy, Schererville, IN 46375, USA |
Phone: | +1 219-322-7236 |
Site: | cubesmart.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Keith Ramsey
When I first called looking for a storage unit, I spoke to someone that was very helpful. The gentleman made sure that there was something available for me he was very professional and took the initiative to contact this location. The woman at this location gave me a courtesy call to verify my reservation and to walk me through a few details she also helped prepare me and made some very useful suggestions which I took advantage of and it worked out very well. When I arrived at the location the lady at the front desk was very helpful. I was greeted with a warm welcome and a wonderful smile. When talking to her I was very pleased with her customer service and her knowledge of the facility the appearance of facility was very Queen and I knew that this was the best place for me to be just by looking at it. The prices were very competitive and she made the transition very easy. I would definitely refer anyone to utilize this facility from the excellent customer service the cleanliness of the facility, and the security of the individual units makes me very comfortable with storing any & everything at this facility. I was very amazed and I would not want to use any other storage unit.
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kartik kumar rajagopalan
Amazing and helpful staff. Went there a little before closing time on a Friday to make payment and look at my reserved storage unit since my stuff was going to be delivered there early morning on Monday. Got very friendly and professional service from Mary Ann. She showed me around to my unit , showed me how to operate the gate and answered all questions and provided detailed information on pricing very patiently and with a smile. She even offered to guide the truck dropping off my stuff to the right storage unit in case I was not able to be there. The storage unit was spacious, clean and more than sufficient for my stuff. I would recommend CubeSmart Self Storage and go to them again in the future if I needed a storage unit.
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Judith Lachance-Whitcomb
I just rented the space yesterday so I dont know how they will do in the long run but based on inspecting, viewing, and renting the space it was one of the best consumer experiences I had. Tracey, the agent, was very friendly and not in a phony sales person way. She listened carefully to my needs, willingly showed both units sizes I was looking at and gave important expertise input without pushing a larger unit. The facility seems to be very safe with features that added to my comfort. The renting process was efficient and seamless. Verification papers were provided on site and sent electronically. A very good experience.
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Freda Fleming
On Sat. 4/22/17 at 4pm I had to get a unit by the next day. The office hours where to 5pm, I made it by 4:50pm. MaryAnn and Flo where 100 % + helpful and took there time to explain and show me the unit , couldnt ask for better customer service. Moving is very stressful and to have great people like them helping made it a little easier. My only mislike is with your review page. I see why people dont response, . To much to go to before you finally get to the page. The company should look into a better and easier review program. OK girls keep up the great job, I know you will. See you soon.
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Brigette Turay
I chose Cubesmart due to the extremely clean and secure facilities. The management went through every detail and answered all questions I had. I feel my goods will be safe and protected due to not only security, but also the climate control feature. At other locations this simply was not an option or an astronomical jump in price. No other facility came close to the professional and cleanliness as CubeSmart!
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Eric Andersen
Very clean facility very awesome staff MaryAnne is just a sweetheart and a pleasure to do business with also very knowledgeable and caring, along with Flo who went over the paperwork with me. Definitely will be recommending them to everybody I know and look forward to doing future business with this particular storage location for CubeSmart.
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Belinda Thomas
Hello!! I have enjoyed Flo Hampton, a super model for customer/s service. Flo is extraordinary . She is full of education/information. She acknowledged me as soon as I enter the store. She steps up to the plate right away.Her patience, time, duration is what customers service is all about. She is definitely a public figure helping others
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Sophia Gonzalez
This location is the perfect definition of the best customer service! I was honored to have Mary Ann as my guide and helper. She was very polite, patient and helpful! I felt right at home as soon as I walked through the door. I will most definitely recommend CubeSmart to any family or friends who are in need of storage space.
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deborah wilkin
As I walked in, everyone was so friendly. Flow greeted me right away and immediately asked for my name and used it throughout the entire time I was there. Flow asked me about what items I may store in the unit to make sure she showed me what would fit my needs. Flow made the process extremely smooth! Great customer service!
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Rene Putz
Flo at Cube Smart was very personable, informed, and a wealth of information. She explained everything clearly and helped me to easily get through the process of renting a storage unit. Cube Smart is clean, easily accessible and convenient. I would definitely recommend Cube Smart for anyones storage needs. Thanks, Flo!
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Tim Mata
Best value in the area and amazing staff. Everyone here is really attentive and responsive to any questions or concerns that you might have. The one time I had an issue issue, they were eager to make things right and communicated fast. If you need storage and they have a vacancy, this should be your first stop.
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Lauren Segal
Amazing experience thus far! Unit is climate controlled and cheaper in comparison to other facilities we looked into. Flo was so friendly and helpful in setting up access to our storage unit! The place is clean and well maintained. I would definitely recommend to those looking for a storage facility in NWI!
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Zachary Robbins
Very friendly staff make you feel like theyve known you forever always notify you when late charges are coming up to make sure you dont fall behind or lose out on anything in your unit and unit prices are very reasonable facility is clean and up kept and full time security so units are always safe
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Katie Krupa
LOVE cube smart! I traveled extensively for work and needed some place I could trust. The staff is SO friendly and always seem to remember me even after almost a year of not being in the area. I felt like all my items were safe, it was well kept and I like the facility! Definitely would recommend.
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Carmen Dodd
Mary Ann Koronkowski is absolutely phenomenal! This is the second time I have worked with her and she is the model of what top notch customer service looks like. Thanks for all you do Mary Ann. You make me adore CubeSmart! Not to mention that the facilities are very clean and well maintained.
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Mary Cripe
We are new to Cubesmart and my first experience was with Mary Ann Koronkowski. She is such a pleasure to work with and gives outstanding customer service. She was very knowledgeable, thorough, and explained everything in detail. Overall an excellent experience with a delightful person.
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Bonny Raketic
Customer service is a priority with Maryann and Flo! They strive to help in every way possible. Im impressed with the facilities as well. We have rented elsewhere over the years in NW IN but no one compares to CubeSmart! Highly recommend this particular location in Schererville!