Address: | 922 US-30, Schererville, IN 46375, USA |
Phone: | +1 219-940-6004 |
Site: | rotorooter.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
RI
Rio Rio
NEVER AGAIN..!..!...ROTO LIERS...called in emergency plumbing job for a rental property we have, and was told that we would have a plumber within the hour, and hour and a 45 minutes later, I received a call from their dispatch letting us knowthat they will not be able to make it out, and asked him why, and they could not give me an answer, so I had to call him and another plumber that made it in within the hour, and was coming from a further distance, so Roto router is never getting my money ever again, they have Done jobs at that location before,The renters at that property have a disabled daughter which they know about, and I had to shut the water main for the house off due to the leak, so no more of my business growth of the The renters at that property have a disabled daughter which they know about, and I had to shut the water main for the house off due to the leak, so no more of my business goes to them. Used -Scottish plumbers- instead, great attitude, and do not leave you hanging, use them look them up ......
CL
Cliffie Fitts
My technician, Brian (tech no. 1857) was incredibly nice and totally professional. he came in, located the problem and fixed it completely in a timely manner, as youd expect a professional to do. He explained what he was doing before proceeding to do his work. The job was not an easy one, but Brian explained what each problem was and wouldnt give up until it was complete!! Once done, he cleaned up after himself to the point where it looked like hed not even been here!! If I ever have another plumbing issue, I will definitely contact Roto-Rooter and request Brian specifically!! Thank you for your service!!!!!
JA
Jaree Johnson
Called at 0900 and was told that someone would arrive in two hours. At the two hour mark they called and stated that the technician was in route. Every hour they called and stated that they were in route. It was 4 hours later that we decided to cancel service with them and use a local harder working person who does not waste time or your money. I will NEVER use your service and I will ensure that my extended family or friends NEVER use your service either. Horrible professionalism and very misleading with service time.
KE
Ken Mathas
I had a great experience with Roto-Rooter. I scheduled my appointment using their on-line system. They got back to me right away with my appointment time and called to confirm my appointment. Johnathan (3403) was on time, very knowledgeable and friendly. He wore protective shoe covers to walk in the house and he explained the process, the billing and what I could do to keep my drain unclogged go forward. I would definitely recommend them and use them again.
SH
Shawn Stephens
I am a Battalion Chief for the City of Batavia(IL) Fire Department and we needed help on the weekend for a water leak and drain problem. We called Roto Rooter and they came out and fixed our problem quickly and efficiently and stopped any furhter damage, the technician, Chris #3393, was very friendly and knowledgable and extremely professional. It is a pleasure to do business with a company and employees like that. Thanks Chris for a job well done!
DA
Danyielle Mills
They work very hard and they tell you what it is and not just what you want to hear about your plumbing issues. Jonathan 3403 came both times. Once for the septic and once for the basement pipes. The first time he wasnt successful clearing the outside but we appreciated the effort. This time with the basement clog everything is running smoothly. Thank you so very much.
LE
Leanne Kurtzweil
Submitted a service request online (very easy) and received a call within an hour or so... operator confirmed a window of time and said that a courtesy call would come 30 mins before arrival (which it did). The technician (Jimmy) was very professional and solved our clogged toilet problem. I would definitely call them again to unclog any of my pipes.
JO
John Lewis
Roto-Rooter did an excellent job on my sewer line repair. They came out to assess the situation on Saturday and made full repairs the next day on Sunday. They even worked with me on price. Ill definitely use them for my future plumbing/drain needs. The work was done by "Jesus 627."
AR
Artisha Johnigan-clark
I went online to make a appointment, received a email instantly confirming the appointment for the next day. Victor arrived within the time slot I selected and drained my sewer line. He was very professional and I will definitely call for any future plumbing issues I have.
JE
Jeffrey Keller
I have an excellent experience with Roto-Rooter. The field tech was very knowledgeable, friendly, and helpful. Ive had other local plumbers come to my house in the past and have not had the best experiences. Roto-Rooter stands behind their work and does a great job.
JE
jesica behrens
What a great experience! Not only was Eddie very knowlegable but he was very friendly. He did a great job! He fixed the problem right away and had lots of great advice for us. I will be using Roto-Rooter in the future! Jesica Behrens Batavia, IL
DE
Desiree Emery
Bruce came to repair an old leaky toilet. He was professional, proficient and extremely thorough in his approach to repairing the issue. Very pleased with the price, timeliness of the service and his customer approach. Hammond, IN
JI
Jill Repasky
Service came within 2 hours of calling in for help. Thomas was incredibly friendly and helpful, and made me feel like I can call them for help anytime I need! Excellent service.
YE
yellow996
Jesus Soto(627) & Nick Trejo(1087) did a great job to repair my plumbing problem. They are professional and very courteous. Definitely highly recommended.
KE
Keri Shackelford
Jim Walker Tech # 9785 just installed my water heater. He was absolutely great, very professional and did wonderful work in my Merrillville, IN home.
CH
chris taylor
very satisfied with the quick service and the knowledge of the tech #2930 Bruce was very polite and did a great job replacing our sump pump and pipe
LI
Linda Bolinger
Nick R # 3444 was very professional and helpful. Had the problem fixed in less than an hour. Always call them for an issue with plumbing!!!!