Midas

Address:	1690 NW 86th St, Clive, IA 50325, USA
Phone:	+1 515-226-1199
Site:	midas.com
Rating:	4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed

Location

Photos 29

Reviews 9

Ronald Price

After my car being in the shop at meineke for almost 2 weeks I finally got it back and it was worse then it was before. I called Midas on my way home and told them about the issues. They told me to bring it straight in and they would see what they could figure out so I turned around and headed straight to Midas. This was on a Friday around 5 and they closed at 6. After looking it over they told me they couldnt get to it that day to tear it apart but they would have it done for sure by Monday. Brandon the manager handed me keys to the shop car and told me to keep it until they were done. This was much better then my previous shop as they had just left me without a car for 2 weeks. I received a call Monday morning telling me what the other shop had messed up and they told me no matter the job they would be done today. I received a call on Monday evening around 5 to tell me to come in around 6 pm because they were just going to stay and finish it up. Mind you the shop closes at 6 so they just needed me there to pay by 6 so they could get everything else closed up. It ended up taking them until 7 to get done. I couldnt believe they stayed that late just to fix my car. Brandon the manager and John the mechanic were awesome. They got me fixed up and back on the road! I will be back for any job I cant handle on my own. Thank you midas!

Troy Hofmockel

Took my car in for rear brakes. They were grinding so I knew they had to be replaced. I didnt have time to do it myself and it was obviously urgent so I looked for a shop to do it. Tom gave me a very attractive estimate and could take it next-day. When we dropped the car off, another employee - Brandon - called back to tell us that we also needed new tie rod ends, front brakes (which were supposedly nearly worn out), and a front wheel bearing. The total was over $1000. The only work I wasnt comfortable doing myself was the wheel bearing so I let them do that and the rear brakes, knowing I could put the other repairs off until I had time to do them myself. When the time came to do the repairs I decided to do on my own, I discovered that my front brake pads were in fact not even 1/3rd worn, and the front rotors they assured me were "worn out" were still in excellent shape. I replaced the tie rods because they were cheap and did look a bit worn. All the other parts I returned. Now Im wondering if the wheel bearing was even as bad as they said. They obviously tried to get me to pay for work that I didnt need with my brakes. Were they pumping me for cash elsewhere?

D Brown

The positive reviews must have been written by employees. I was driving home to Michigan when my exhaust came apart. I had three small dogs in the car and I was told I had to wait outside in the middle of winter because their insurance changed. The real problem however was when they told me it would be close to $900 to fix a part of my exhaust. I knew that sounded way too high, so I called my mechanic at home and got a price that was less than a third of the cost. They probably thought they could sucker a woman who was in a bind, but I know my way around my car and four bolts and a weld do not require that much labor. It was more than worth it to me to deal with the noise for 600 miles than to pay this place close to $900. Pathetic.

Daniel Delgado

I needed to get new tires for my vehicle and I had tried three dealerships associated with my car but they were all booked and the one that I normally go to, the man on the other line sounded rude on the phone. Im not criticizing the dealerships being booked, after all its the weekend and thats when most people have time off. Then Midas came up in my search in the Des Moines area and I gave them a call and talked to an individual named Brandon/Brenden (sorry couldnt quite remember the pronunciation). He was very friendly as I told him exactly what I needed and right away I was able to get my car in and get my tires changed. Very professional service from start to finish. I will definitely be going back.

Mallory Ütebay

I always try to find a Midas when in need of repairs/oil changes no matter what town Im in. This became my Midas of choice when we lived in West Des Moines. We now live in Des Moines, about 20 minutes from this location, but I will always take the extra time to drive here to get my car done. They remember me every time I come in. They are always friendly, fast and knowledgeable and they do not talk down to me - they talk with me to ensure I understand whats going on with my car and are always certain to answer any questions I may have. Cant recommend this Midas location enough, let alone the Midas brand in general.

Robert Carman

My car was extremely load and had been growing loader until one day after work it was unbearable. I called at 5:00 and they said they could look at it the next morning. I arrived at 7:30, at which time the promptly pulled my car in the shop and looked at it. Ten minutes later they brought me back to the garage and explained in detail the issue and various ways it could be fixed. I opted to go with the cheapest and fastest way. They said they could do it right than! Thirty minutes later the car was completely fixed! The staff was very courteous as well!! Highly recommend!

Ryan Bender

As I pulled up I saw the service clerk shake his head like he didnt want anyone else in. I needed a terrible sound from the wheels inspected. He said it would take about 45 minutes to inspect and that he couldnt do it. It was 5:15. Bays were open. There was no reason he couldnt have checked it out. Seriously needed it at least looked at. I drove all the way across town because I get my oil changed here and they are reliable. Not sure whats going on in the service department.

Rumy Kabir

I went there to change my oil and they handed me this list of things that need to be done according to them. The total cost to fix wouldve been >$1650. My vehicle isnt even worth $1600. Come to find out everyone that were waiting there had a similar experience. They all came for an oil change and were handed a $1550 or above worth of repair list. The receptionist was a cool guy but come on. What a racket!...

Anonymous User

I needed to replace a muffler on my 2000 Grand Caravan, and called in to this shop on a Monday morning. I spoke with the manager/owner, Rich, who was able to get me an appointment right away. Everyone we spoke with was friendly and helpful. Most importantly, the service was fast and effective. I appreciate Rich and his staffs quick service and professionalism. I would recommend this store to others.