Concord Custom Cleaners

Reviews 3

DI

Diana Lee

Concord Cleaners just got renamed to Bradley Cleaners. My boyfriend and I sent in a brand-new skirt suit, suit jacket, and white shirt to get cleaned and pressed for same-day service. His jacket was snagged; my skirt had a water streak on the back and creases in random places; and my shirt had a new stain and wasnt pressed/hung properly, so was uncomfortable to wear. We asked for a refund, but since the manager wasnt on duty, we couldnt get one. After some polite asking, which progressed to yelling and swearing, and then apologizing on both parts, we eventually got our money back. Its definitely not worth the trouble. Two stars just because we did get our money back in the end. I dont know if any other dry cleaners in the area are better, but dont try this place. If they cant even do a simple suit, they probably cant do much else. [[EDIT]] My boyfriend just got back from Express where he had bought the jacket (they were nice enough to let him exchange it when he told them what had happened), and found out that even the color of the fabric had changed. He put the new jacket and the one we had "cleaned" next to each other, and there was a noticeable color difference. What the heck did they use on the jacket that it changed colors??

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Anonymous User

I went in recently to have a bedspread cleaned. It had gotten moldy in my basement apartment (gross I know). The clerk here told me up front that they sometimes have problems with getting mold out. I always appreciate honesty. She also told me about an online coupon deal they had at the time for bedspreads - how nice! The mold came out, no problem, all clean. I will definitely go back again if I have more dry cleaning needs.

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Brandon Campbell

They are scammers, do not take clothes here unless you want them ruined. Absolutely the worst dry cleaning business in the area.

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