Mailboxes of Iowa City

308 E Burlington St, Iowa City, IA 52240, USA

Address:	308 E Burlington St, Iowa City, IA 52240, USA
Phone:	+1 319-354-2113
Site:	mailboxesic.com
Rating:	4.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–2PM Closed

Location

Photos 11

Reviews 25

Becky Tjelmeland

Overpriced shipping. Ive gone here twice to ship packages and each time, their rates were much higher than shipping online or at carrier specific locations. The first time, I thought maybe it was a fluke. They wanted $10 more to ship a box via FedEx, so I used one of their computers to print my own label from FedEx at the cheaper rate. I tried them again. The second time, they wanted $25 more to ship Spee-Dee than the rate listed by Spee-Dee Delivery. Both of my boxes were ready to go, so I didnt use their packaging services (which might explain the much higher fee). They are friendly so a surcharge of $2-3 would be worth it to avoid places with longer lines, but consistently charging $10-25 extra will keep me from going back.

Nolan Petersen

I not only send a decent amount of mail and parcels globally, but I also deal with lots of last minute projects. Mailboxes is always helpful, open just for those panic moment when I need them, and has knowledgeable, courteous staff. Ever visit is efficient without being rushed, and every question is answered politely (without being insufferably sweet), no matter how silly. They have packaging, stamps, PO boxes, and more--there isnt much I cant get there, and I definitely dont miss the Downtown Post Office since the service here is so much better!

IowaCity Jack

Like another users review, I also see surcharges in the $25 dollar range. I wish they were more transparent in what the actual cost of shipping was and what the cost of their services are. If Im shipping something and postage is $20 dollars but it ends up costing me $45 dollars then I would like to know what Im paying for. However, theyre so nice and friendly that I cant really give them less than 3 stars. I just dont think their services are worth $25 for 5 minutes of assistance.

DLB

They provide a useful service, especially regarding discretion in receiving packages when living with others. That said, their habit of asking whats in the package youre planning to receive is troubling - my mail carrier doesnt get to ask that question, why do you think you have a right to know? At $5 a received package its not an overwhelming cost, but again - stop asking whats in the box, because its none of your business.

Anonymous User

I recently went to this business to pick up packaging materials to ship my artwork to a buyer, I left without the materials but brought my work back so they could take care of the whole process for me. If there level of service continues they will have my business for years. I was so appreciative of them handling so well what for me is always a painstaking task I wrote the owner an email and am writing this listing.

jun xiang

Their people are very nice. They keep in their system customer information including name, home address, cell phone number, home phone number without customer consent. It is very convenient but very expensive. They charged me $60.40 instead of USPS online price of $50.75. My brother got charged about $40 instead of about Fedexs $22. Overrall It is good place to drop off but not mailing because of the overcharge.

Sophie Gunnink

Every time I go in everything goes really smoothly and quickly. The staff always knows what they are doing and even goes above and beyond to make sure they are sending it correctly. I was sending something internationally and I didnt know how the address would work and Joseph called the post office to make sure we were putting it through right. It made me feel a lot better about it getting there.

Anonymous User

This is a well oiled machine. Ive been to a lot of postal or mailbox stores. This place obviously is run well and their people are well trained. I think the prices are pretty competitive too, although Im not sure if they are the cheapest. This place is definitely the best in Iowa City by far. Definitely use them for your postal needs, I have a personal mail box here.

Riley Eynon-Lynch

Every time I come here the interaction is like "heres my stuff, please mail it," and they say, "great, thatll be $x," and I pay them and walk out. I dont even have to have packaging, I can just come in with a pile of stuff to ship. Theyre always friendly. You should come here if you need to ship something. Just walk in and youll be out of there five minutes later.

Patricia McNichol

I have been doing business with Mailboxes since they were located on Market St. and I have never had a bad experience (not even at Christmas!). Very courteous, helpful, smiling staff. Good location. They make it easy to mail and ship and you dont have to stand in line at Hy-Vee or the post office. Thank you, Mailboxes of Iowa City for your great service!

E Haber

Great customer service, staff always make sure no one is waiting in line for more than 5 min. They went beyond my expectation, once I shipped a time sensitive package -(official) to an old address, and they called me and had me correct my address which saved me tons of time.

Steven Walters

Tried to send something FedEx Ground. They used another delivery service who couldnt find a valid address. So it cost me $60 to have them overnight it after it came back to them. If I wanted to use Jeffs Delivery Service, Id be doing business with them directly.

Eileen Johnson

These guys have made mailing anything about as easy and painless as it gets. Friendly, smart problem solvers, rarely a line (or it moves very fast) and Ive never had a problem with a shipment. HUGE help in my world.

Jennifer Scott

I needed to post something quickly and the staff here were very helpful. There were no lines and everything was handled very well. I would definitely recommend this place over other postage stores in Iowa City.

Chloe Morton

They were so helpful. My shipment would have cost $33 through UPS and going through Mailboxes of Iowa City brought that cost down to $23. Very satisfied with their service.

Christopher McMahon

Very knowledgeable, friendly, and helpful staff. I go out of my way to ship things from there - by far a better experience than my local post office.

Andrea Uhl

The workers are super nice and there is never a line! I dont dread having to mail things anymore.

Maggie Wilhelm

Nice people and Ive never had a problem getting anything delivered :)

程明

very good and convenient, people work here are very friendly

Patience Ugwi

Very helpful staff, very courteous service.

Effie K.

Fantastic service! Totally recommend it.