Address: | 1047 Perkins Dr, Alexandria, KY 41001, USA |
Phone: | +1 859-635-1788 |
Site: | communitycarcareky.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
RO
Rose Sinning
Let me start by saying I am from a family of mechanics in SW Indiana, so I have pretty high expectations. CCC has always met them, or exceeded them. From their friendly demeanor and willingness to listen to what is going on with our vehicles, to their great crew of techs, to the nicely appointed waiting area, to their ability to fit in an emergency repair if its at all possible. We are on a tight budget, and sometimes we have to prioritize what repairs get done when. They always help us figure out what is most important, and never pressure us to do more than we feel we can afford at the time. As long as CCC is around, they will be our auto repair shop of choice!
DO
Doris Manuel
This is the first time I used Community Care Car. I pass many shops on my way to work, but I chose Community Care Car based on the recommendation of 55 KRC “ The Car Show ” host Dale Donovan. I was impressed that the owner himself called me and that Scott took a lot of time to explain to me the three problems with my car in a way that I could understand. He told me what was needed to be fixed, what I didn’t have to fix and the cheaper of two options on another problem. And to top that off, the needed repair came in under the estimate I was given. I am very happy that my car was repaired quickly and running great! I will recommend this shop to others.
PA
Pam Jack
They always get me right in, treat me with respect, call me by name, and always with a smile - I know some of the mechanics and they say Scott treats them so good they wouldnt work anywhere else. I even know some people outside of community car care and they say Scott is a great guy. I am proud to take my car to someone like that who wouldnt rob you the minute you walk in the door, so many car places seem to do that anymore its so scary to go anywhere else. I will always be a customer of community car care and will tell all my friends and family and they charged me very reasonable and they always do. I am a happy camper!
ZA
Zackariah Cole
Community Car Care came high recommended to me by a friend of mine. From my initial phone communications to meeting the team, to having the work done, I was floored by their service. These guys are head and shoulders above the rest. My communications with Mark was fantastic. He was beyond professional, polite, and respectful. I was impressed each time I spoke with him. I felt completely confident that the work was completed with honesty and integrity, which is important, especially when it comes to automobile care. I cant recommend Community Car Care enough. I wont be going anywhere else.
ST
Stephen Hiatt
We were just driving through the area and noticed the tailpipe on my old pickup hanging down. I pulled in and asked if they could put a bracket to hold it into place. They took it right in and up on a lift. We discovered that the tailpipe and muffler as well as pipe leading to muffler were rusted through with many holes and about to fall off. Since I didnt have time or money to replace it, they offered to remove it all until I could replace it. After doing this they refused to accept any payment. Truly great and honest service!
TR
Tricia Hoar
We live in Hebron, KY, and were willing to have our 2007 Toyota Sienna towed to Community Car Care in Alexandria because they came highly recommended by our mechanic in Cincinnati. Expectations were high, and we were not disappointed. I was anxious about the tow, the repair, getting my beloved van back in working order, and the people we spoke to and worked with at Community Car Care were responsive, thoughtful, and respectful. I too highly recommend Community Car Care.
ST
Steve Cain
CCC has been servicing our vehicles for nearly a quarter of a century. We stay with them because they do great work, are timely, and let us know of potential issues that they may see or our vehicles are prone to. They go out of their way to accommodate their customers. Easy drop off after hours with follow up phone calls if requested. Friendly and "homey" waiting area with free snacks and coffee. Reminds me of the barbershop atmosphere- everyone is a friend.
DA
Dan Dykes
I have four vehicles and bring them all Community Car Care. Ive been a customer for over ten years and appreciate their honesty, professionalism and quality service. They are always consistent in the way they treat their customers and they let you know that they appreciate your business. As long as they continue offering top notch service, Ill keep coming back. Thanks to the Community Car Care team for keeping me and my family on the road!
BE
Beverly Spargur
This was the first time I used Community Car Care, but I had heard of their excellent customer service and expected good service. What I got was great service, not only on my vehicle, but also to me - the communication was fantastic, far better than other garages Ive experienced. I appreciated the explanations of what all needed to be done, competitive pricing, and what services would be needed before the end of the year. Great job, team!
AM
Amber Bellas
Community Car Care is great. I needed a belt replaced so I called to get a price, they provided exceptional customer service. They said they could get the part within 24hrs and provided appointments as early as the next day if needed. The car was fixed in the timeframe they provided. Overall I had a great experience as a 1st time customer and I will most certainly be back the next time I need something!
CA
Carole Kaiser
Once again job well done with CCC. We have been a customer with them it feels like forever. We know when we take our cars to CCC the quality of the work is superior. Not only do they take care of the issue at hand but they also prepare you for future maintenance that needs to be completed. They go the extra mile to get the work completed in a timely fashion. CCC has definitely won our business
VI
Vivian Cole
They are timely, and honest. They do great work consistently. They let me know when they see something else that needs fixed, but I have never felt pressured. Their waiting room is clean and kid friendly as well as their staff. I have NOT had the same experience elsewhere, and to this mom it matters. CCC cares about their customers, and it shows. Thanks for great service!
RA
Randall McDonnold
I appreciate the people at Community Car Care and the parts and services they provide so much. Everyone there is so courteous and professional, and they have always done such a good job on my car. They are honest and trustworthy, their prices are fair, and I feel so good about taking my car there to be worked on and cared for. - Randy McDonnold, Alexandria, KY
DE
Dennis Hardison
I have been using Community Car Care for all my vehicle service for several years. They take the time to explore all the repairs needed, help with solutions to further maintenance needs and give me the best possible price. I have recommended them to several of my friends. You will not find a better service shop in this area that will treat you like family.
CR
Craig Visse
I have six cars in my household all different models foreign and domestic. The have been able to service all my vehicles and have always resolved my issues saving me the time and hassle of dealing with car dealerships. I have been a customer for along time and would recommend anyone to take their vehicle here. Staff is always very friendly and polite.