B & B Tire

1240 Campbell Ln, Bowling Green, KY 42104, USA

Address:	1240 Campbell Ln, Bowling Green, KY 42104, USA
Phone:	+1 270-781-3006
Site:	bandbtireandauto.com
Rating:	4
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30–11:30AM Closed

Location

Photos 10

Reviews 10

Jian Zhang

I would leave negative five stars if I could. I couldnt start my car and called my auto insurance for a towing service. I asked my car to be towed to B&B Tires because I liked the shop and wanted to give the work order to them. Lets be frank and I didnt have to specify the repair service provider because there are too many. The only reason I chose B&B Tires was because I heard they were good people. They were always my first choice and I have been letting them do the vehicle repair for the past few years until today. They replaced the battery and called me to pick it up. I was glad that they diagnosed the issue and fixed it for me once more. After I picked it up and drove on my home I felt the car behaved a little bit strange. I went back to them and addressed my concerns: it could be something to do with the transmission or engine. Who knows. Instead of doing a further inspection they wanted to make me feel I was blackmailing them. "All we did was changing the battery," a white hair senior said. Well, B&B Tires, I didnt mean you damaged my car during the repair though. You shouldve handled it more professionally and let the car speak for itself. All I asked for was a further inspection and guess what more corresponding work orders you would earn. They duplicated the issue eventually after a few test drives but that was a bad customer experience. They made me feel I failed on blackmailing them. So let other repair service providers enjoy more work orders. No more B&B Tires starting from me, my family and friends.

michael alexander

So Buddy the owner sold me a set of four tires at 511 dollars in June 2016 that were a size smaller than what the factory recommendation is. Probably a mistake. I had since moved to Nashville and was unable to have the service on the tires done by bnb tire. After using a gps device I found that the speedometer was wrong so I went to the dealership who let me know the tires were to small, and that I needed to think about putting new tires on it due to the treadwear. So I got a second opinion at NTB who also told me the tires were a problem, and that new tires would be needed soon. After communicating with the staff at BNB tire I got nothing but strife, argument, told me they couldnt find my receipt because they had "changed over to a computer system", told me also the difference in tire height wouldnt cause any of these problems, though I offered to provide all the receipts from NTB and Valvoline for rotations and alignment. After the 5th unproductive, very frustrating conversation on the info I received from getting a second and third opinion they offered to take a look at them and "work with me on selling me a new set of tires." WHY WOULD I BUY ANYTHING EVEN AT A DISCOUNT FROM SOMEONE AFTER AN EXPERIENCE LIKE THIS. So now I guess Ill drive these tires for another month or two and when the belts start to show Ill go buy from a national vendor.

Anonymous User

The person is very Rude (Jimmy ) broke one of my rim caps ! Told me he wont replace it I i never asked him to Replace anything just wanted him to ecnolage the fact that they damaged it . When I drove away the drive home was a wobbling one .So I need to bring it back but not happy about that Also don't trust them with my car and my life once I leave . Also I may need a alinement I am sure that's what they will say. Not wanting to bring it back but spent to to much $ to walk away hope it gets done right the second time around, don't get me wrong the guys in the shop was nice the guys running the place needs to be replaced.. If they think I will just let them work on my car with out me watching ! I don't understand how this place can treat and talk to customers with no respect after I just gave them $. : / customers with no respect B & B Tires I wish I would of kept my old tires alone.

Keith Toensing

I have had horrible auto repair experiences before. One took over 5 weeks for a simple repair, so I was sceptical about bringing my car here, but Im glad I did. I brought my van in for a simple tire replacement, they called and informed me that my breaks needed replacement too. That was no surprise as I already knew it. I approved the repair, but informed them I work out of town and need it back today. The manager told me it would be done by end of business or he will stay after and get it fixed for me today. That level of customer service blew me away! He then informed me that if a repair ever does take long, they offer loaner cars. That was something other places did not offer, and was great to know since I work out of town. Sure enough, my car was done before end of business. They now have a life long customer as long as they keep producing this level of quality.

Julian Deliger

Awful place to bring your vehicle. I brought my vehicle in to have the radiator replaced after it sprung a leak and the mechanic didnt even put the battery back in properly. After I drove it off the engine started shaking so I called them back to have them re diagnose and they said they couldnt get to it for two days! They were also supposed to fix my check engine light and when it came back on two days later I had it checked and it was the SAME PROBLEM. THIS PLACE IS A SCAM DO NOT GO HERE

Anonymous User

I have been going to B&B for 15 years and have never had a bad experience. They are always professional, if you take your vehicle in for one issue they are not going to lie to you an make up other issues to get more money. They are extremely quick and can usually get the vehicle back to you within 24 to 48 hrs (and thats if they are having to wait on a part)

Melvin Morrison

They beat everybodys price on tires. I bought two tires but they told me I could still get free rotation. I also recently recommended them to a co-worker when he had a bad tire. They told him it would be a while before they could get it replaced so they gave him a vehicle to drive so he could get back to work in the meantime. Top notch customer service.

Jimbob K.

Called all around town for tires and this place was by far the cheapest on the best tires. I got Michelin brand for less than the "bargain brands" and a larger tire size. Made a huge difference in my truck. Will definitely be using them more in the future for my vehicle repair needs. Local business over chain stores is always better.

Nikki Smith

B&B is amazing! My Mother & I were on a trip to Atlanta for a wedding, when we found our tire was losing air quickly. B&B rescued us and the tire fixed in less than 30 minutes!! So kind of them, we were not going to make the wedding had it not been for their great service!!

Les Pane

Weve taken our cars here for years. The service is always great, the work is solid. Ive never felt like theyve added things that I didnt need, and they have even talked me out of stuff I thought I did need. Good people here.