Address: | 1875 Campbell Ln, Bowling Green, KY 42104, USA |
Phone: | +1 800-433-5778 |
Site: | stores.bestbuy.com |
Rating: | 2.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
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Chase Saxton
I have had my laptop in at geek squad for almost a week now, and it still isnt repaired. I have called in several times to check "on the status of my repair". 1 time I was on hold for 35 minutes only to have some one pick up the phone and hang it up, and called back twice back to back and couldnt get anyone to answer the phone. I have called 2 other times and one tech said that the motherboard was out on my laptop, then another said it just had a virus..... In other words, they just dont have their act together. So if you buy a computer from best buy, dont bother getting the geek squad warrenty, becuase its pretty much worthless, if you go to the best buy/ geek sqaud in Bowling Green, Ky.
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onPoint Gaming
The Geek Squad in Bowling Green Kentucky is fantasic. They are there to help you, always right on target. More than happy to help anyone of any understanding or expertise. The pricing is what it is but the service you receive is well worth it.
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MAUREEN MCGRATH
The online people are great. They are able to remote into your computer to remove malware, viruses, etc. I have had them spend up to 8 hours at a time working on my computer.
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aaron clark
Over Priced and Under-skilled tech support.
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Taylor Averdick
Overpriced.