US Post Office
| Address: | 5300 Scottsville Rd, Bowling Green, KY 42104, USA |
| Phone: | +1 270-843-5760 |
| Site: | usps.com |
| Rating: | 1.9 |
| Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM Closed Closed |
Location
Photos 1
Reviews 23
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Amber Gearhart
I have Amazon prime and get two shipping. I have been expecting my package today and even though I have a long driveway, Ive never had any problem with other carriers. Ive been home all day, constantly checking the mail for a late Valentines gift. I watched my mailman stop at my mail box and drive off, and when I went to my mailbox I recieved a pink slip saying my number wasnt my house. He didnt even come down my driveway and the parcel should have been small enough to fit in the mailbox anyway. Now I cant exchange gifts with my long distance s/o and have to wait 3 days to pick up my gift, and another two weeks to see him again. Thanks to them, my Valentines has been ruined.
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Bill Myers
Got one package I ordered online the other day. 6 small light bulbs. When I got the box it looked like a huge dog chewed the end completely off the box. Im completely surprised the items were all still in the box. They made no attempt to tape it up to secure the items from falling out or becoming lost. Also had a box go MIA the other day that I had ordered from Amazon. USPS said it was delivered. No sign of it anywhere. Thankfully there are companies like amazon that TAKE CARE of their customers. The post office could learn a LOT from amazon..oh wait..yeah thats right..its the government...never mind.
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Lefay Storm
If its to big to fit in the mailbox the USPS driver will not deliver it, this will make the seventh package this year I will have to go to the post office to pick up. They leave a note on the mailbox stating no one was home for the delivery which is bull... Ive even walked out the door to meet them in the driveway and had them drive off. Im getting tired of the post office who ignores complaints and keeps incompetent employees.
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Ryan Watkins
Dont bother calling. Understaffed customer service always has an hour wait for an agent. EDIT!!! Their manager Micah will go out of his way to do the least and gladly waste your time. Like other have mentions, I will specifically be avoiding this company and using other resources. Consder new management and perhaps it will shape up there.
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Devin Lupina
I paid for two day shipping, its been three days now, they have the package, and the proper address is on the label, yet they keep delivering to the wrong location. I have to go to the post office and pick up the package now because they cant do their job properly. The office theyre taking it to is completely a different address
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Alex Harris
I wish there was a ZERO option. There is never enough staff to address the number of customers. There has been one employee working the last 8 times Ive been here. I feel just as bad for them as I do the customers that have to wait an hour to send a package. Ridiculous.
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Lottie Mora
Lost 3 packages of mine now. I received a call about one "priority" that was going to be looked into...lol 8 tries back to no one would talked to me after they acknowledged it had been scanned in, is there nothing that can be done about the post just stealing mail?
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karman dheel
Cheryl, my mail carrier is fantastic! She goes above and beyond to ensure my packages are handled with care. If I have a package, she leaves it on the porch and puts a note in my box to let me know. She is always friendly and on time. Bowling Green, KY 42103
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Nicolas Epstein
THESE PEOPLE CANT ANSWER THE GODDAMN PHONE AND THEY ARE A FEDERAL COMPANY! Dealing with this post office made my afternoon hell and from now on I will do everything in my power to avoid going here again. Expect the worst experience of your life.
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Nicholas Reif
They left a notice in my PO box that they could not deliver my package. I dont understand, why couldnt have just been left in the PO box like all my other packages are? Not to mention they never answer the phone. Good luck trying to get help.
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Steven Wilson
Use UPS, FED EX anything but the USPS. Poor customer service. No one answers the phone. And if they leave a package in the wrong PO box. Forget ever seeing it again and hope you have insurance. They need to out source the whole USPS!!!!
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Brianna Nicole
Three times in the past month Ive gotten notifs from 3 sites stating my package had arrived and was in my mailbox. And 3 times the packages werent there. Its ridiculous. Worst postal service Ive ever experienced
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Ashley Taylor
Your website is very misleading... it shows that you are open, yet when I call to confirm no one is answering the phone. If you are closed then show that you are closed.
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Long John
Open late!! Till at least 7:00. Perfect for me, seeing how Im late for everything. And nice employees too. Solid customer service. All around 5/5 stars.
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Timothy Wilson
Why bother having a phone number listed if nobody will answer it? Been calling multiple times a day and no luck getting in contact with anybody.
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Allen Palenske
Worst Post Office I have ever been to as far as customer service. Seems no matter what time of the day I go there the lines are out to the door.
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Brittany Vance
A very rude, disrespectful employee. Ive never had problems with the post office, but this woman denied me to even speak to a manager.
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Josh Shortt
This particular office refuses to answer the phone. There is not even an option for voicemail. Unacceptable.
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Becky Smith
Havent received my packages or mail for 2 days and the post office doesnt even answer the phone...
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Paul Stratton
Usually a line and its pretty far out of the way, but its still quicker than the one downtown
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Nini Lim
Worst USPS ever. They NEVER answer their phone!!! Theres no voicemail or nothing.
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Ashley Wilkinson
Terrible customer service, cant answer a phone to save their life
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Eleonora Hasani
They wont answer a phone call EVER!!
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