Acme Lock and Door

815 Madison Ave, Covington, KY 41011, USA

Address:	815 Madison Ave, Covington, KY 41011, USA
Phone:	+1 859-491-5397
Site:	acmelock.com
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 29

Reviews 11

Michael Palmer

I was recently locked out of my vehicle and through geico insurance I filed a claim for roadside assistance...the company reps were nice I guess but their policies are ridiculous they wanted to see my title or registration before they would unlock my car. When I explained that I did not have this they then said they could except an insurance card which is crazy considering the fact my insurance company called them on my behave. Im sure they are just following rules bit common sense needs to come into play sometimes. Needless to say I cancelled my work order and strongly advise others to ask questions before going with this company especially if they are sent to you by an insurance company. This was one of my worst experiences and to be denied services that were requested through a very reputable company such as Geico is ridiculous. I have personally contacted Geico in regards to this matter and I felt everyone should know what has transpired. If you here looking for assistance I would recommend Jack Rabbit LLC not only was my wait time ten compared to the 90 they quoted but the service more streamline

Tyler Wengerd

An okay experience overall. I had a few snags - they were disorganized with handling my issue, and there was a misunderstanding that I wish they wouldve covered/clarified better over the phone. I would recommend trying to speak with the technician directly if youre requesting auto key work. The technician seemed to know his stuff, though, and their prices were fair. If I had to have similar work done, Id consider this place again but would call around first.

Michael Reed

Ever realize that the people you are talking to know their job as well as you know yours? That happened to me at Acme. Walked in, before I finished describing my problem they had the parts on the counter and fixed it immediately. That is professionalism. Thanks for getting my 2002 Malibu back on the road with a functional lock cylinder! I have a feeling any naysayers are the types who want everything for free.

William Eckstein

I was 100% satisfied with this company. Their Technician, Dan, was very knowledgeable, he fixed my door for me two days faster than promised! As for my company we will only use ACME for any door issues from this point forward!

Stephanie Wolf

I had a difficult lock situation. I had been to three other places who couldnt help me. The gentlemen at Acme knew how to fix my issue and did it quickly at a reasonable price. So happy with my service!

MSinCincy

Great family owned local business who treat you like family.

Mike Jeffries

Friendly and professional staff. Top shelf operation

Thomas Ehmett

Did not have what I needed

Larry Weller

Very knowledgeable.

Godzilla James

Very professional.

James Stewart

Good service