Firestone Complete Auto Care

Reviews 14

PA

Paul Barker

Dont know where the bad reviews are coming from. I know cars and car repair and I know what is wrong with my vehicle before I take it in. I also know when the mechanic is using scare tactics to try to get bogus repairs added to the bill. Just the opposite happens at this shop. They address the immediate issue (the reason why Im there in the first place), but they also do a total inspection and prioritize any other repairs with estimates of what those would be. No scare tactics but a rational explanation of any other problems. All my questions where answered, I was treated with respect, what was quoted was what I paid, and I havent had any issues where Ive had to take it back. I got the lifetime alignment deal and took them up on the second adjustment, which was free. Jasmine was very helpful.

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Randall Scudder

I had an appointment at 5pm on Monday for an tire alignment , but by 5.45pm my car was not even in the shop, which can be understandable on busy days so I rescheduled for Tuesday to drop my car off at 7am on Tuesday and pick it up at 2pm. When I arrived at 2pm on Tuesday my car was still sitting in the parking lot, never even touched it.. I would not recommend this place unless you are retired and have time to waste..

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James Grizzle

I live around the corner from this establishment and tried to create a relationship with them. I took my car and my wifes car here exclusively for almost two years. By the end I still felt like they were not particularly honest with me, they inflated their prices, and that they tried to double dip on prices. Some of their work has also been decidedly shoddy.

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Sarah Spaulding

Took 45 minutes for them to tell us they couldnt fix our tire. And they said that one nail was to close to side wall to fix we had to buy 4 new tires. We went to another tire place the nail near the side wall didnt even go through and the other one was plugged in less then 10 minutes. Will not be going back to firestone.

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davey gulley

Stopped in at 6pm to get a tire repair on my daughters car and even though theyre open till 7 they wouldnt perform the repair because they were closed for a "store meeting" that included cleaning up and taking the garbage out also known as leaving early. !

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Jay Strange

very shady and they will try and get you any way they can. I had my trucked looked at and they said not to drive it so I left it there and they towed it. 180.00 for the tow when I just would have moved it if they would have told me.

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Chris Walker

I drop my truck off here in the mornings sometimes because its close enough to walk downtown to work. Not only can I do a normal commute in my own vehicle but I get out of paying for parking that day... Not a bad way to go.

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Jesse Harris

If witnessed enough stupid things happen from this building I do not recommend anyone take their car there. If gotten prices on several things from them they are twice what everyone else charges also.

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nicole glover

Asked for an estimate for a tune up. Who doesnt include the spark plug wires and you charged me 9.99, kept my car for hours and didnt even flash the air like you charged me for. Never again

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Gabriel Trollinger

They tried to charge $80.00 to plug a reader in and just read some engine codes. This is robbery...most shops, and Autozone will pull codes for free. DO NOT GO HERE, they are crooks.

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Anonymous User

I have been going here for years and they do good honest work there. They let you know what it will cost and the levels of priority to get it done. I recommend them whole-heartedly

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REGINALD WARREN

Complete rip off quoted me a price for rack and pinion job that was a hundred and fifty dollars more than the dealerships price . Buyer beware

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thomas everything

Exactly as advertised, no hidden cost, and free vehicle look over. Definitely recommended!

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Jessie Moore

They were great! Manager was very friendly and professional. Definitely will return!

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