Address: | 750 Winchester Rd, Lexington, KY 40505, USA |
Phone: | +1 859-254-2000 |
Site: | storage-mart.com |
Rating: | 4.3 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–4PM Closed |
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Doug Dahlman
I am in the process of moving back to Lexington and intend to move some of my belongings via U-Haul and need a temporary location to store these things until I can get into my new house. I called the national number at a bit after 8 am and they took the necessary information and transmitted it to the Lexington location. The local office opened at 9:30 and when I walked in the manager was already reviewing my paperwork. I signed the contract, viewed the empty unit, attached my lock and returned to my present location. Everything went smoothly and the price was very acceptable. At this point I have no experience on the use of this unit.
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Gabby M
ETA: Thankfully the company contacted me and my sister and they were able to resolve the issue and my sister will be getting her things out of her storage no issue. Thank you to the customer service Julio for the help. These people are crooks. Some one broke into my sisters storage unit and this place wont show her or the cops the security footage and are refusing to allow her to see what was taken. Yet they some how know what was. They are telling her they will sell her stuff unless she gives them $500, and not the $150 she was to pay to remove her stuff. They are shady and I wouldnt trust any of your things in this place.
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Michelle Stadler
Once Again, Storage Mart met my requirements for storage needs. I have used Storage Mart for personal, and for business storage needs. Be it long term or short term, Storage Mart provides outstanding, and professional, service. Customer Service is their priority. Lexington, Kentucky, Rhonda and Jan...you are the BEST! Thanks for taking care of us and our storage needs. I am sure I will be returning. Many thanks!!!
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jarod thornton
Im sure its in the fine print, but I get charged every month for an additional 12 dollars. They call it the preferred customer discount, but you loose the discount on the 3rd day if they havent received payment. I feel like they get you in on such a great deal then nickel and dime you every month... I like non-corporate companies that can actually work with you - these people suck...
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CHRIS RUSSELL
I do not recommend this storage company. I have parked my trailer at the Winchester road location for over three years now and they have constantly raised my rate. They give the reason as "needing to maintain the property" and yet they will offer the exact same storage to a new customer for $30 less. Should be against the law!
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Patrick Kirby
The staff at Storage Mart on Winchester Rd. in Lexington have been wonderful since I began renting a unit from them in January. The units are well lit, clean and the doors are easy to manuever. For the location, the staff and the cleanliness, youd be hard-pressed to find a better storage solution in Lexington.
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Sarah Garcia
Great experience,! Rondia was extemely friendly and wonderful to work with. She offered to hold the unit for me until I had a chance to check competitors rates. I quickly realized this the storage place for me. I am so relieved to have a safe place for my belongings.
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Zach BS
Completely forgot to tell management I had vacated my storage space. They had already checked me off as having done so, so I did not have to pay any fees or another month of rent. In general, really friendly service and the month of free space is a great promo!
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jane cundiff
We needed a storage unit at the very last minute and StorageMart on Winchester Road was the perfect place. They had exactly what we needed at just the right price. I highly recommend StorageMart!
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Daniel Parks
Storage employee Rhonda was extremely helpful and pleasant, she explained everything thoroughly and was very professional. I would recommend Storage Mart very highly.
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Donna Loan
We had our camper stored at storage mart. We didnt have to worry about anyone bothering it. I would recommend storage mart. Everyone there was very polite and nice.
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Marie C.
"First Month Free" is just a lure, they dont really give you one. And "drive up access" means you can drive up to your door if you have a mini-cooper or smaller.
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Anthony Melissa Riley
They are very friendly and they are good to you on there prices were very affordable. And we love are unit.
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Robert Leitch
Clean, well maintained property with friendly staff that are customer focused. What more could ya ask for?
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Shawn Rutherford
Very nice and professional staff. They take pride in maintaining the property and units.
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Security Essentials
The staff is friendly and efficient. Very affordable rates! Lisa Little is top notch!
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Janie Schlomann
This Facility is very clean and the personnel was very friendly and knew her business
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Joshua Kempton
The lack of refrigeration makes it a poor choice for storing....organic...stuff.
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ADAM MITCHELL
Super friendly and Helpful staff. Rhonda was a pleasure to deal with.
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Leslie Robinson
Very friendly service and clean store! Would definitely recommend!
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Lisa Traveis
The manager, Lisa, is polite, professional and always helpful.
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Austin Griffiths
Great and easy service.
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Janes Mcwhorter
These people are alsome
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Trine Scott
It was very reasonable
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spencer howell
Great friendly service
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First Class Building Products
Great service!