St Matthews Imports

11400 Westport Rd, Louisville, KY 40241, USA

Address:	11400 Westport Rd, Louisville, KY 40241, USA
Phone:	+1 502-426-0226
Site:	smiky.com
Rating:	4.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 25

Reviews 9

bradyn Mattingly

I typically wont write a review but I feel like I have to for SMI. Im not from Louisville and dont know anyone around the area so when my truck got backed into I only knew of the place I bought my truck to repair it. I took it and had an appraisal only to find out it was going to be $2500.00 to repair my truck bed from Bachman Chevrolet. The guy that hit me decided to turn it in on insurance since it was so high, his insurance contacted me and asked if I could take it to SMI to have it worked on because they was on their list of qualified people. I had no problem with that. I called SMI, same day they had me bring my truck in and drop it off. They called me the next day and said it would only cost $1000.00 to repair. I was very nervous and didnt see how it could go from $2500 at Bachman to less than half. They assured me about their work and told me about their lifetime warranty on repairs. So Im expecting a half done job and thinking Im going to be constantly having issues. When they called me and told me my truck was completed I went up there with great anticipation to tell them to redo my truck. As soon as I saw my truck I knew this place was legit, they made it look better than new and my truck is already new. I was shocked. This is the best, cheapest, honest and most caring place Ive ever found. They treat your vehicle like they would their own. The people are amazing from start to finish. Thank you SMI for my Leveling Kit and Bed repair. If ever Im in need again of collision repair you all for sure have my business. A+++ service. Chris Mattingly

Gene Reardon

Fuel door snapped off recent college graduate and my daughters VW Jetta two days before she was to start a her first real job some 300 miles from our home in Prospect KY. The local VW dealer had the part, but it was only primed. Dealer advised a week to send it out to an auto body shop to be painted. Daughter embarrassed by the missing fuel door. Called St Matthews Imports, Westport Rd, Louisville. These guys were great! We picked up the part from the dealer Thursday mid-day, brought it to St Matthews Imports to be painted. It was ready next day and a perfect match. The fuel door is back on the VW and my daughters now off to her new job. The people at St Matthews Imports were both willing and able to help us when others could not or would not. As a father, I cant thank them enough. They did not take advantage of the urgency of our situation; price very reasonable. Id encourage anyone who is driving around with dents, scratch, missing pieces, etc. to call the very capable and caring people at St Matthews Imports and ask them to help you fix that embarrassment youve been driving around town in.

Katherine McGrath

Had the bumper of my car ripped off from a pole. The guys there didnt try to force me into getting new parts, since they were still good. I made sure to get a second estimate somewhere off of Shelbyville Rd. and they wanted tome to get new parts and charge $2,000 for it all. This place got it back on my car without any new parts for $159. Had a great experience, didnt feel taken advantage of, and they got the job done quickly. HIGHLY recommend.

Sean Burns

I had a minor car accident last week and my insurance company recommend led them. Im glad. They were friendly, courteous, and true to their word. They said it would take 2-3 days to finish the repair and they were right. The staff was wonderful and the work was fantastic. Hopefully Ill never need to use them again but if I do, my car will be in good hands

Mike Rice

I had my car repaired here after a rear end collision. They did a great job visually. I did have an issue with water in the trunk and the rear floorboard 9 months after it was repaired. Without hesitation they had me bring it in. They fixed it along with something that was not even their responsibility...no charge.

Marc Tawfik

Wont take my car anywhere else from now on, great service from beginning to end and great work.

Jongin Choi

Really nice folks but left alot of dirty stains on the car seats.

Mike Pascal

Just average service and quality.

Bart Marshall