Stein Automotive
| Address: | 12200 Shelbyville Rd, Louisville, KY 40243, USA |
| Phone: | +1 502-245-3414 |
| Site: | steinauto.com |
| Rating: | 4.7 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 100
Reviews 12
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Rob Mainsaver
I have been going to Stein for over 15 years and dealing with Ned and his team. Mechanics are thoroughly trained in all makes of cars not just imports. As a reliability engineer, I believe strongly in the value of preventive maintenance and Stein has kept our cars, including an F-150, in top shape. There are some preventive maintenance items such as changing brake fluid that most people wont do and end up with costly repairs that could have been avoided. Ned is very skilled in determining maintenance plans appropriate for your car and the cost is fair. Much more convenient that the dealer and I dont feel pressured ever to purchase services I dont need. Anytime we have had a repair, the issue is diagnosed properly and fixed correctly the first time. In one recent instance, our battery was draining overnight but the battery checked OK. Top mechanic David diagnosed a faulty relay in a matter of minutes and the repair was done quickly. Other shops might have taken longer to find the problem. 100% honest, rides provided to and from the shop, a very clean waiting area and COFFEE. What more could you ask for.
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Anonymous User
Stein Automotive is the only shop I would ever trust to do work on my car. They have kept my finicky 1997 VW golf in tip top shape for over 7 years and shes still going strong!!!! Sure you may be paying a little extra, but you are paying for the expertise of their technicians, quality work, outstanding customer service and the comfort in knowing that the job will be done right. Do you know how rare it is to trust a mechanic shop? Why would you want to risk having shoddy work performed on a vehicle that you rely on to take you and your family from point A to point B everyday? Proper car maintenance is far too important to leave to chance.
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Bethan Flynn
What a great experience! My brake line blew right in front of their shop - lucky me! They got it in right away, diagnosed the problem and had it fixed in a few hours! They not only dropped me off at work but did a great job for a fair price! I have been in a similar situation and been taken advantage of due to the emergency nature of the repair, not this time! Thank You!
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Anonymous User
I have been a long time customer and I believe spending money up front maintaining a vehicle results in lower repairs. Ned, Dennis and David do a great job maintaining my cars. I have two goals, number one my wife must have 100% reliability and number 2, my vehicles must last a long time. The maintenance schedule Ned develops for me helps to reach these goals.
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Anonymous User
Be very careful about going here. I was looking for an alternative to the stealership but Stein isnt much better. They are very expensive and arent always real forthcoming with what the repairs or maintenance they want to do will cost. Make sure you ask!
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Google Account
They are the absolute worst. They (over) charged me twice for the same issue and didnt resolve the problem. I went to the actual BMW dealership and they took care of it for less. Will NEVER go to them or recommend their services to anyone ever again.
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Daniel Worley
Excellent service. They brought my diesel Jetta back to life. It runs better than it has for years. They were very clear as to what needed to be done and how much it would cost... no surprises and no unnecessary work done.
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Shannon Foster
Not only were they able to get my car in and fixed in a couple of hours (on a Friday afternoon no less!), but they drove me home (25 minutes away) because I was unable to wait at the shop. Great family owned business!
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Elizabeth Sapata
Took the car in got an estimate for repairs and options. Everything was explained to us very concisely and honestly with prices broken down. Found ourselves a new car service center!
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Annie Morris
Worth every cent to know your car is being taken care of by honest professionals.
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Louis Philpott
Excellent professional service that I have come to expect.
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Desi Derata
High quality service, good customer satisfaction
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