Automotive Excellence

Reviews 3

AN

Andrew Ethridge

I would recommend that you do NOT take your business here. I took a cub cadet zero turn in to have the motor replaced. They had the zero turn for over a month after I prepaid them for the new motor. They told me it would take 10 days to get it in. 3 weeks go by and I call them to see if it is done. It is not. They didnt have the help. They hoped to get some guys in and I am in line. Another week goes by. Still not done. Yet ANOTHER week, we were told that hopefully it would be done by this past Friday. I called on Friday and it was FINALLY done. Why I never got a call, I have no idea. Got to the place and they put the motor ON THE WRONG ZERO TURN!!! That is a failure of management big time. He did try to make it right by giving us that mower and the one we brought in for spare parts. Got the mower to mow my grass, but it has steering issues. I called them about it and he was unwilling to fix that issue. He said he would take the motor off the one and put it on the zero turn I had originally brought in. But they were still looking for good help. So who knows how long that would take. Tried to start the mower again and it wouldnt start!! He told me to put starting fluid in it. Why should I have to do that to a BRAND NEW MOTOR?!?! Nope. Went to return the mower and they were unwilling to do anything but Put that junk motor into my original zero turn, No thanks. I have no faith and confidence in that business and their ability to properly fix things. After asking for a refund the man / owner was very rude to my wife and I, and threatened to call the police on us! This is "bad business" and I would recommend taking your business elsewhere ! We are out 850 dollars and still do not have a running mower, and our zero turn is in worse shape now, then it was when we brought it in Parts are scattered and missing ! I wouldnt let these people work on my sons hot wheels let alone another mower or car !

LA

Ladonna Thompson

I was very disappointed in the service. I Took my mower In and they charge me $50 to tune it up. It didnt work when I got it home so I take it back to them and when I called to find out what was wrong with it after several days they told me no one had been able to look at it because they had come in it was too hot. This went on for about a week and a half when I finally went to get my mower without having had it serviced

AU

Austin Schaefer

I brought in my car and riding mower the quality of the job was outstanding and they had the cheapest prices around everyone else wanting an outrageous amount of money for something simple. The quality is a 10/10 and I recommend them very much

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