Address: | 8902 Jewella Ave, Shreveport, LA 71118, USA |
Phone: | +1 318-759-0352 |
Site: | firestonecompleteautocare.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM |
MI
Mitchell Snellgrove
So I went in needing a flat fixed. This was around 1000am. They said it would be around 2 1/2hrs to get to me. So I decided to just change the flat myself, use the doughnut and drive to another location. Went to change my tire and the dealership where I got my oil changed had stripped 2 of the lugs, ended up breaking one of them off. So I went back inside, heated at this point mind you, not at firestone, but at the situation and the previous dealership. They were polite, professional and courteous, especially having to deal with me, lol. They took care of me as fast as they could and even comped me for the 2 lugs and 2 studs that needed replaced. Thank you firestone!
BR
Brett Wiggins
I had a lifetime alignment done on my vehicle here. The exterior of the building makes it look closed. But inside it was nice and clean. The alignment went well. But they didnt present my alignment paper to me just gave me the total. The next day driving home I noticed a sound coming from the engine bay. I had to take my car to the dealership for a blown manifold gasket. Just the next day. I hope it was just a coincidence.
MA
Matthew Isgitt
Great customer service at this location. We happened to stop by on a day when there was a sale on front end alignment and got a good deal on alignment for our Tahoe for as long as we own it! Very nice if you have seen the state of Shreveport roads!
JA
Jay Rohant
They kept reiterating the word "guarantee" but I dont think they know what that word means. Corporate please provide a Oxford dictionary for this location for the sake of their dignity and save them from further embarrassment.
GI
Ginger Eldridge
We came in at the last minute on a cross country trip with a flat.... They graciously stayed open and fixed or flat. Great conversation. Willing to turn the TV on for my kids as well. Thanks
AN
anthony parsons
I love this place i would recommend people with a flat they meet with you asap and they dont waste your time the tires work great
MI
Michael Snellgrove
Brian and Chris are doing a great job as we speak, almost stranded on our trip home, they are taking great care of us.
JA
Jason Mast
Found the problem with my tire quickly, and it wasnt the most expensive one it could have been
AB
Abraham Hammoud
Its a clean shop nice service and the tires work unlike any other
BR
Brandi Fobbs
Great service and great on not wasting your time.
AL
Alex Norman
Good for alignment, and tire balances
DE
Derrick Black
The service here is slow but good...
GA
Gabriel Popescu
Nice people, good service!
SA
Santosha Williams
Usually do a good job.
PH
Phillips Auto Glass
Very nice people here
LI
Lillian Parsons
Friendly staff
PR
priscilla bourgeois
Slow