|Address:||5213 Twin City Hwy, Port Arthur, TX 77642, USA|
I had an issue with my truck’s passenger side rear tire rotor getting very hot, either due to sticking caliper or bad axle bearing. I put my truck axle up on jack stands to check the caliper. It would release the rotor when I let off of the brake pedal. So the caliper seemed to be working, so was there a problem with the axle? Like many of us out there my vehicle is no longer under warranty, so I checked for repair shops that can do axle work. I’m also looking at reviews online, and asking around on social media for reputation, good or bad. DeJean’s has a good standing from all we heard from, so I got a wrecker to bring my truck to them on a Monday afternoon. The next day around noon they were able to troubleshoot the problem to the caliper cylinder (apparently it was sticking just enough to overheat the rotor). They replaced the part and work was completed late that day. The repair was done faster than I figured it would take, and the costs for labor was reasonable. For anything I can’t repair myself I’m using this place.
This place is absolutely incredible. Like most places that use a book/website to determine hours to completed a job, so do they. However, even though my particular job called for 1.4 hours of labor, they realized that it would not, and did not take that long and subtracted $150 from my labor bill!! Now what other shop in the world would be that honest? They could have easily just charged me for the full time but did not. I now have a new shop that will do all my future work. Everyone was very polite and friendly. Just a wonderful experience for me. Try them out. You will not be disappointed. Thanks guys, you rock!!
Theyre really professional, I got my car diagnosed by them and I had a really good experience! Highly recommend!
best experience i ever had with autoshop...they were so polite and the price was fair highly recommended ...
Honest good people to work on your vehicles. Will definitely take care of you.