Crossgates Firestone

Reviews 22

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Lynette R

I am new to town. I needed a tune-up on my Jeep Wrangler and a tire rotation, oil change, etc. I called Crossgates Firestone on Wednesday evening, July 22 to see if they could work on my vehicle on Friday, July 24 as I had that day off work. I spoke with someone named Andrew, I believe. He asked if I could drop it off and I said no, that I am alone here and had no way to get home so I would have to wait for it. He said it would be a couple of hours to wait, to which I agreed. When I arrived Friday morning prepared to wait there for the work to be done, I was told that there was no way I could wait as "it would be hours before they could even get to my vehicle." I stated that I had called a couple of days earlier to make an appointment and was told bluntly "We dont take appointments here." That would have been nice to know before I planned my day around getting my vehicle serviced. I left, and will not go back there.

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James Kennedy

I took my F-150 in with the engine light on. They made the repairs and the light came back on the next day. I called an spoke with DJ and he had me bring it back two times at no cost. The tech was unable to determine the issue and my family had to leave for vacation in Georgia. While in Georgia the truck totally died and had to be towed to a dealership. Due to a simple mistake my wiring harness was destroyed. I called DJ and explained the situation and he told me "no problem" He would take care of it. I was not a regular customer or even from Slidell and I assumed I would never see a dime. When I returned to Slidell to my surprise DJ stayed true to his word, he took care of my expenses and gave me a free oil change. These guys are a rare find in todays world-Stand behind their Work and stay True to their Word! Thanks DJ!!!!!!!!!!!!!!

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Jarred Brooks

I went to this location this a.m . because my check engine light came on.I really do appreciate their honesty.I was waiting for diagnostic test but they brought a machine out to car & told me it was just my gas..He tightened the gas cap and removed the light without charging me.He told me that if it comes back on just come back and will look deeper into problem..also let me know it shouldnt leave me.I recommend this place because friendly staff but most importantly theyre HONESTY..thats hard to find these days so if your car needs something done go to Firestone on Military Rd.

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Jon Robertson

Ive been a customer of Gregs for over 25 years. I was thrilled when I found out they were opening up a shop at this address. Very convenient for me. The service Cross Gates Firestone provides is top notch, every time I go there. D.J. has gone above and beyond the call of duty for me numerous times ( staying late, coming in early etc...) always willing to help with my crazy schedule. These are the kind of things that keep a loyal customer coming back for 25 yrs plus. Keep up the good work & thanks!

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Sue Blazek

Best Auto Repair in Slidell This is the best place to take your car in Slidell. These people are honest and good at what they do. They have proven themselves over and over to me by only doing what needed and at not over charging, Their work is excellent. I am thankful to have such a reliable and honest place to take my car.

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P Daly

In this business, integrity is what counts. DJ and his team, in all sense of words do right by the customer, no matter what...and they always stand by their work. Their ability to fix all ranges of classic and newer vehicles shows the depth of the Crossgates Firestone Technician Team. Thanks again guys, and thank you DJ.

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Denise Miramon

Been using this Firestone since they opened and have had nothing but excellent service. I trust my cars in their very capable hands and have not been let down. The staff is friendly and personable and very accommodating of my particular needs. I highly recommend this store,.

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Steve Carlson

Thank for alerting us to the bad condition of the tires on our daughters old truck we have been fixing up and getting everything changed, balanced and aligned so quickly so she had it back by the time she got our of school.

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John Campbell

All work was performed quickly, efficiently and at a fair price which I was informed about and approved before work began. Everyone was polite, courteous and friendly. Highly recommend doing business here.

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Kelly Guillory

Friendly, timely service is important to me. So is a good price. So is not being "over sold." I thought I needed 4 tires. They sold me 2. Great service.

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Andrew Allain

Called them at 9 and had tires on by noon. Absolutely fantastic and fair prices and service. Best tire place/mechanic I have ever dealt with.

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Paul Wood

The staff here are very friendly and competent. I feel safe bringing my car here; I know it will get fixed right and I wont be overcharged.

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Anonymous User

FANTASTIC Service. Saved me a ton of money on unnecessary maintenence on my Mercedes. I just moved here and wont go anywhere else.

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Ian Landesman

Very reasonably priced. Great service. Shuttled me back home and picked me up when ready. I will use again and recommend.

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Al Boogey

The staff is very knowledgeable and will help you out whenever they can. D.j is wonderful.

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Cheri Carter

Very professional and customer focused service. I highly recommend Cross Gates Firestone.

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Michael Poche

Super friendly and courteous staff. Needed a brake tag. They got me in and out quick!

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William Skaggs

GREAT PLACE TO DO BUSINESS" employees,service,price,location,knowledge are excellent

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Jessie Gautreaux

Great customer service! Very knowledgable and helpful! I would highly recommend!

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George Taylor

Friendly people, fair prices,great mechanics,great tire prices..

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Carlos Yingst

One of the few places I trust to service my cars

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Jeff Smith

Excellent service.great knowledge

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