Pikesville Automotive

7021 Reisterstown Rd, Baltimore, MD 21215, USA

Address:	7021 Reisterstown Rd, Baltimore, MD 21215, USA
Phone:	+1 410-764-0688
Site:	pikesvilleautomotive.com
Rating:	2.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 1

Reviews 7

The Virus

Now this review shall erase all the good compliments this shop has ever had and this is coming from the bottom of my heart now Ive been going to this shop for 8 months now and Im hoping I could break this review down into events that happen the many times Ive been there ok there customer service from when I first met them was the usual I would expect from any other shop... decent I only came to that place for an oil change because other places refuse to do so because of the engine light so they get some gratitude for assistance on that I told them that my engine was leaking and they checked to see were its coming from turns out I needed a new head gasket...fine I paid 400-500 dollars or so to have it done the next time I came in now my car has minor issues nothing that would stop it from moving you know the good ol wear and tear type thing I keep up on the oil changes and everything runs fine its a 99 Honda Accord so you see were Im coming from so I came in for the gasket replacement it would take a few hours so I dropped the car off and headed home they offered to take me there and back but it was a nice day so I said Im good a few hours later got the call said my car was ready I went to pick it up arrived there and met with yose the owner and he had told me they had to order another gasket part for the car cause it was leaking in some other spots as well so at this point I know the price went up but hey Im here so wheres my car Ive paid the price that surprisingly changed got my car and left nothing unusual on that visit Stay tune to see why things fell short

Danielle Lott

The shop that I had been taking my car to previously, relocated to Temple Hills (Automotive Power), so I took my car to Pikesville Automotive for repairs. After the 1st initial visit, the car was taken back a 2nd and 3rd time, as the car was still operating almost exactly as it had before (it sounded like it wouldnt start, and the check engine light came back on the day after I picked the car up, each time). My mother visited the sites Facebook page to write a review, and Mike Chinea thought that it would be best if he went back and forth with my mother in reference to said review. It would have been nice if Mike would have owned up to the fact that none of the issues were fixed, vs battle my mother publicly via social media. Now we must take additional time out of our lives to file a formal complain w/ the better business bureau. With a back ground in customer service, I am extremely disappointed in not only the fact that I had to buy a new car (keep in mind the volvo that pikeville automotive worked on, was a 2001, and had been kept up in regards to maintenance, and only has 82,000 miles on it to date) but I am also disappointed in what transpired in the attached photos.

diana rusu

HORRIBLE JOB!!!!! I took my car to this place to fix some minor scratches and I left with dent. I realized when I got home when I looked careful. Next day I went back to show them what they had done to my car and the person that did the job ( i think he is the owner of the place), he was trying to convince me that it did happened there. So, He didnt do anything about it. I went to the another place and people told me tat is very possible to do dents when fixing scratches. So, never ever coming to this place again and tell to my friends about my experience. P.S. It says that owned and operate by veteran..... TIME FOR RETIREMENT

Carolyn Bowman Brown

I love this place! My first encounter was on an emergency basis. Tranny was in dire need of repair and costs were prohibitive. I love my little MINI and tried to prepare myself for simply letting it go. A relative recommended this shop and on my first visit a second relative (who didnt know the first) was in the waiting room. He assured me I was in the right place. That was 2 years ago. They are friendly and respectful and take the time to explain exactly what needs to be done and how they propose to do it. I recommend them to friends and total strangers and especially to other women!

Todd Jones

This is the Best Shop I have ever been to.. Top Notch staff with unbeatable workmanship and customer service... I would drive outta state to bring my car here..

William Smith

Good people . Great service hell of a mechanic

Boss Don

So unprofessional, rude & disgusting!