Mt Oak Dry Cleaners

Address:	15702 Mt Oak Rd, Bowie, MD 20716, USA
Phone:	+1 301-249-1161
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM Closed

Location

Photos 6

Reviews 10

Lilian Juliette

I LOVE LOVE them so much. The review down below, I am sorry but I honestly think the writer wrote this on purpose. The review down below made me so angry. Even though they made mistake, they always solves and give full apology. Who is so perfect? They are human too. They always check the pockets and if they find something even coins, they always returned back. I also saw the boss Mr. Park bought coffees to their customers and give candies or $5 to children when they come. Their personality is excellent. I go there very often. I saw a lot of people insist on having their own way. I felt so sorry for them when I was there. Please dont be like that. Anywhere they go, they are like that. This cleaners team do not have the rights to treat customers who are so rude. You deserve what you made. I went so many different cleaners as you may did, but every single cleaners made mistakes. If you do not allow any mistakes, DO NOT go any cleaners and just clean your clothing at home. No other cleaners can compete with Mount Oak Cleaners in both quality and customer service. THEY are the BEST!

Patrick Ricucci

Up until a few months ago this was my favorite dry cleaner. Very nice people and good service. But then things suddenly changed around early 2017. Two times in a row my dress shirts all came back with dark stains on the tips of my collars and other places. The first time they redid the shirts but two still had the same collar issue. But the very next time, in addition to having the exact same shirt issue again, two pairs of dress slacks came back with significantly frayed belt loops, shredded to to the point where the white lining was visible and so damaged that I was never able to wear them again. I went in and showed the damage to the owner (I believe) and he didnt want to hear it, just kept saying that the shirts and pants had come in that way. Unbelievable! This was clearly some type of employee action or equipment problem. Havent gone back since. My dress shirts and slacks are a significant investment and their problem cost me a couple hundred dollars to replace the two pairs of slacks and two shirts that could not be fully cleaned by another cleaner.

Erica Dobbs

If you have quality clothing and value them DO NOT take them to Mount Oak Cleaners. They ruin clothing. Sadly they will start out doing a good job. But over time you end up with lost items, discolored clothing, and my recent experience consist of shrunken dinner dress. If i was able to provide a rating on a scale of 1 being the lowest and 10 being the highest. They would receive a 0 for customer service and quality of work.

Andrew Pierce

Been going to these guys for several years. Always gotten excellent customer service, they know your name and practically have stuff ready before you even walk in just from seeing you drive up. Never lost anything or damaged anything, always top notch service, reasonably priced. Also tailoring is pretty decent for basic requests. Recommend!

Patrick Ryan

They are beautiful. They know their customers by name and they know you. I come and tell them that I need my uniform done in like 3 days. They know mw amd get it done the next day. They know english so there is no problem at all. Simply beautiful

Fredrick Cook

I go to them on occasion because theyre in my neighborhood. But they arent very good. Theyve mishandled and poorly pressed my shirts. Too often my clothes arent ready when they say.

I took my sweater in to be dry cleaned. They shrunk the sweater and attempted to stretch it out. The consequence is a hole in the sweater that they will not take responsible for.

Nathan Johnson

I never met cleaners like this good. I am their 7 yrs customers and all my family are over 15 yrs customers. Stay forever for me Mount Oak!

T Byrd

Reliable and prompt service. I also have my clothes tailored here.

Karl Holland

Exceptional quality of service!