ZIPS Dry Cleaners

33 Magothy Beach Rd, Pasadena, MD 21122, USA

Address:	33 Magothy Beach Rd, Pasadena, MD 21122, USA
Phone:	+1 410-317-5253
Site:	321zips.com
Rating:	2.1
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–7PM Closed

Location

Photos 6

Reviews 14

Chris Nolt

I was excited to use Zips as it was conveniently close to me. I have heard good things from people who take their clothes to other Zips locations. The Pasadena Zips let me down each time I have been there. They werent able to remove simple stains that other dry cleaners do with ease. I believe the problem is that they washed the shirts first and then realized there was a stain afterwards when it was too late. I have to throw away a brand new expensive shirt that I have worn once. I have white shirts I wear to work that were noticeably less white each time I took them there. It was embarrassing compared to other coworkers who take their shirts to more reputable dry cleaners. They would comment that it appears the Pasadena zips just presses the shirts and never cleans them. I have received pants back that have 2 creases;The original crease and the new one that Zips created. Why would anyone pay money to have someone ruin your clothes when you can clean them better on your own for free. I would advise anyone looking at this location to find another place you can trust. This location just doesnt care. I will be sure to fill everyone in on my experiences.

Paul Grubb

I usually iron my own clothes (I actually enjoy it a little), but from time to time Im forced to travel for work and its easier to just use the dry cleaner. Ive used Zips because of the quick turn around, but NO MORE! They mess something up every time I use them. Not once have I gotten all of my shirts back without finding weird creases somewhere rendering the shirt unwearable. I take the shirt to you to make it wearable...you give it back to me the next day, still not wearable, but with medium starch. Not anymore Zippy! Im going back to the inconvenient angry over priced dry cleaner, because sometimes you have to pay a little more or wait a little longer for a quality product or service...even if they yell at me when I dont have my ticket (I actually enjoy that a little too!) Paul

Kimberly Erwin

Took a brand new comforter to zips for dry cleaning...BIG mistake...they washed it ...the tag from the comforter melted all over the side. The down inside was all bunched up and could not be fixed. So upsetting. And the smell from the chemical on the comforter was horrible...Will never use this place again. Hopefully I am getting my money back for the comforter have to talk to the General Manger Monday. Will let everyone know what happen..I do not recommend ZIPS

Donna White

Horrible experience with this place. Lost two pair of very expensive jeans, filed a claim and when the insurance agent called he was rude and disrespectful. Said if no receipt the will not pay for replacement. These jeans were over 3 years old, but I take very good care of my clothes and spend decent money on them so they last. Filing a complaint with the Insurance commissioner after this post.

kyle tolbert

DO NOT USE this place for shirts. They will ruin your dress shirts and press in impossible wrinkles and creases as well as burn your shirts. Fast sercice terrible quality. After pointing these wrinkles out I was told that that was the way it is and that it works for thousands of people except me and was not offered a refund. Do not use this place . spend your money elsewhere.

Katherine Klavon

Terrible service. My clothes came back dirty. The woman next to me checked her clothes, and her slacks werent pressed. The staff is not helpful. They stare at you with a blank expression when you point out that your clothes are not clean. Only go here if you want dirty, unpressed clothes and poor service. I will never use a ZIPS again.

John Bonanno

Tried out this Zips, when it first opened and has gone down hill ever since. First cloths were coming back still dirty but pressed, now they are not even pressed. I picked up shirts recently and look worse than if they just came out of my dryer. They my be the cheapest in town but their services shows it. BACK TO LOCAL LAUNDRY for me

akeen ford

They mixed up my clothes with someones else. My clothes came back to me wrinkled and some still have spots on them. My uniform shirt came back from them with both of my patches almost ripped off like someone just threw them in the dryer or someone. The employees dont wear uniforms and are a bit disrespect.

Sam Denison

They do a terrible job. My uniforms have been accumulating BO since Ive been taking them to zips. I spoke with 2 managers and one told me to use frebreeze. Thats just plain ignorance! How come every dry cleaners in the world can clean my naval uniforms but they cannot? Go somewhere else!!

Celeste Coffelt

We thought we would try Zips again since they are under new management but my husbands shirts look poor. They do an awful job pressing the back yoke on a dress shirt.

Gina Duval

Im confused their radio commercials say $1.99 cleaning but this site and the person behind the counter said $2.29. And they couldnt explain why the charged more.

Louise Evans

This store has new management and the service improved tremendously. Service is friendly, efficient, and the quality is great.

Mike Anderson

Very cheap and fast. I never have to wait long in line and I always get my clothes back clean.

Mike Krebs

I dont like how they put tags on your clothes other then that they do a good job