Address: | 3989 Buckeystown Pike, Buckeystown, MD 21717, USA |
Phone: | +1 301-874-5294 |
Site: | usps.com |
Rating: | 4.3 |
Working: | 8AM–1PM 8AM–1PM 8AM–1PM 8AM–1PM 8AM–1PM 8AM–12PM Closed |
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Eric Castellucci
I have never actually been to this Post Office in person, because I live out in Chicago, but I dealt with one of its employees over the phone and it was one of the most helpful experiences Ive ever had with the United States Postal Service. A customer of mine was waiting on a package that was supposed to be coming through this postal facility, but it had been several days since any further tracking occurred. I called the Buckeystown post office to see if they could offer any additional information and the gentleman I spoke with took time to work with me. He looked in their system and tried to figure out what issue was causing the delay. Although he was not actually able to provide any additional information (he was just as perplexed as I), I really appreciated him actually taking the time to try and help. The real kicker that made the experience so great was that he actually called back the following week to give me an update. He had been following the tracking number on his end and noticed that the package did eventually end up getting delivered. I really didnt expect him to follow back up with me, but thought that was awesome! Im sad to say I didnt catch his name, but if every employee that worked for the USPS was like him, Id be much more inclined to ship through them exclusively.
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Emily Kephart
I really like this post office! You get a personal one-on-one experience and theyre very helpful when it comes to how to best pack & ship your package (will even help find a box for you!), as well as figuring out whats the least expensive way to ship it. Even when the line gets a little long they handle it with humor & professionalism. The only thing to be aware of is that they close down for lunch from 1-2pm which isnt noted online.
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Jack Pollins
Came 20 minutes to get here on my way home and theyre closed from 1-2. Really??? Your employees are too damn lazy and incompetent to work from 1-2????? Also, change the damn hours on Google. It says youre open from 8-5 when youre clearly not!!!!!
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Robyn Campbell
Love this post office! Staff is always a pleasure to deal with. Especially Ron! A+
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Suzanne Flook
Quick service