Address: | 10540 York Rd Suite 106, Cockeysville, MD 21030, USA |
Phone: | +1 410-666-0239 |
Site: | local.fedex.com |
Rating: | 4.4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
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Gordon G
This is my first visit to this store and will be my last visit to it too. It is generally a DISASTER. I was trying to mail some files out so I stopped by. After staying there for forty minutes, I walked out with nothing done. Here I listed problems I encountered: 1. First of all, the computer system in the store is VERY slow and it took them several minutes to let me know the price of shipment; 2. Second, I showed them a coupon I found on their website with my iphone and asked them whether I can use it. They said that I had to print it out ahead. Therefore I rented the computer in the store and printed out the coupon after paying them $1.5. It was until then that they told me the coupon would not be accepted at their store. I definitely doubt that they did not want to accept it at the very beginning. 3. Although I was one of a few of customers in the store, clerks were distracted pretty easily as if they were not serving anybody. At the end, I felt that I would not do business with them but switch to some other places. I am very disappointed about their service and will definitely NOT recommend this store to anybody.
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Kevin Kirtz
I go to this location EVERY. DAY. I work for a company that receives shipments Monday through Friday, every single morning at this location. Ive come to know these people very well. Even if I hadnt, Id tell you of my experiences with them being nothing but cordial and very enjoyable. However, knowing them personally over time, I can tell you theyre great people who do a very unusual thing in this world nowadays: take their work seriously. They care about their customers, and they do whatever they can in their power to make every experience the best you can have whenever youre there. I was blessed with this location being my point of contact every morning, I dont know how much Id even enjoy my job without them there to make me laugh and feel welcome every early morning I walk in. Theyre great people, and I can promise, theyll take good care of you. Just walk on in.
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Jamie Pawlik
They are terrific here. Especially with fragile items. We use them for our on line business and could not be happier!
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JSS
Staff are professional and very helpful.
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Karen Hall
Very helpful and kind!