Address: | 1100 S North Point Rd, Dundalk, MD 21222, USA |
Phone: | +1 410-284-8300 |
Site: | ezstorage.com |
Rating: | 3.6 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM 9AM–5PM |
MI
Mia Jackson
I have had the worse experience with this ezstorage the employees are rude and not caring and lack customer service over the phone. I moved to another state and I work five days out the week the only day I could go to get my stuff was on a Saturday before new years day. They told me my lock had been cut off after I paid $716.68 to remind you the first of January is in two days so they said that I would have to wait in tell Monday? When I just told them I cant take off work I live in ohio. They went on to say that maintenance would have to let me in but there is someone that stays(lives) at the location 24 hours. Everyone situation is different and they couldnt go above and beyond for a customer that had only one day to retrieve my belongings they put me threw hell.I will never use them again or refer anyone to use them.
EL
elizabeth cutlip
This place is convenient thats it! I have had a unit there for over 5 years, and recently moved and needed a larger unit. So I had 2 units, and the entire week that I was supposed to move the contents of the smaller unit it rained. I asked for 2 extra days to move the contents, and they refused to prorate, instead they are charging a full month of rent... so now I have to pay for 2 units, because they are money grubbing.... im finding another storage, probably the one in Canton. Way to go on loosing a long term customer.
AP
Aphrodite Lee
Its very nice and clean. Friendly staff. But I think it is RIDICULOUS that they do not prorate! Ridiculous. I have to move all of my things early and have them sit in a rented truck (which is cheaper than leaving it in the unit) because I cant move my belongings into my new place until the first... One friggin day and they want to charge a FULL MONTHS RENT!!! I will NEVER use them again.
BR
Brittany Ermer
When I decided I needed a storage unit, I had no idea what size unit I needed. The staff was super friendly and patient while showing me all of the different sizes until I decided what I needed. Every time I go in to pay my bill, the staff is nice and quick and plus the lobby always smells amazing!!!
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Robbyne Chanski
Great place left my unit and got a call 5 minutes later that I left it unlocked. They put a lock on it for me until I was able to come back the next day and put my lock back on! Great customer service!!
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Tramara Chadwell
Robin at the customer service desk is super friendly and extremely helpful. She walked us through the different size units and suggested what would be best. I would recommend this storage to anyone!!!
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Christa Forse
Very clean facility, great staff. Robyn and Jillian were very nice and friendly while answering all of my questions about the different units. Great service - will recommend this location to others!!
JA
Jason B
Clean facility with units available that are in an air controlled environment. Staff is friendly and communicates with you on any issues right away.
AM
Amanda Davidson
Reserved online, the front desk assistant showed me the unit in which I would be renting. Everything was explained properly. Will be using again.
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L Hoover
The prices are somewhat higher than other places, but the facility is well-managed, monitored, and clean.
AN
Anna Santana
Friendly Staff! Clean, smells good. Very well kept. Great prices. Easy in and out....Great location!
KA
Katrina Szymanski
Fast, friendly service! Same day rental! Nice and clean storage cells! Would absolutely recommend!
NA
Nathan Wray
Friendly staff, easy access off the highway, and easy access to the storage units.
CO
Cortney Gutowski
The friendliest staff. Get clean and comfortable. Nothing to worry about here!!!
CA
Casey Knisley
Every time I come I have easy access and well lite area. Place is always clean.
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Sonya Kirby
Dont like the untold idea that the rent increases after 6mths. Friendly staff.
MA
Marie Branch
Downsizing a storage unit. Helpful workers with information and prices.
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Donnie GODWIN
Super clean facility and Jillian was super friendly and very helpful ☺
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Sandra Clarke
Very convenient, reasonable prices, great customer service!! :)
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Tracie Gutowski
Jill is great to deal with. Always helpful and clean place.
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Louis Hall
This place is very clean. The ataff is very helpful!!
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Barbara Tyner
So clean and convenient, and managers are so helpful!
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Free TurtleTons
Nice, clean, trust worthy. What more can you ask for?
DA
David Haifley
Manager is very nice and helpful. Great prices.
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Shannon Hall
This place is Awsome!! Friendly staff!
JA
janet genovese
Clean
MA
Maria Clites
Ok