1st Class Moving Storage Inc

7393 Washington Blvd, Elkridge, MD 21075, USA

Address:	7393 Washington Blvd, Elkridge, MD 21075, USA
Phone:	+1 410-379-0011
Site:	move1stclass.com
Rating:	4.1

Location

Photos 100

Reviews 10

Warren U

Do NOT use this company. They appeared at first to be qualified movers. We went with this company because they could store our goods in their trailers to prevent damage moving our property. The truth came upon delivery. First the trailers were outside for about three months and leaked water. Our couches and cloth chairs were water stained. A wood table was warped and not repairable. The day of delivery the driver showed up with four locals that had never moved before. They were union employees that needed to work to continue their unemployment. They had no moving skills or training. I had three friends come to help keep track of the boxes and point the movers to appropriate rooms. They were such bad workers that my fiends and myself had to start unloading the truck. I watched as several items were broken before my eyes by untrained movers. My friends had more skills than the movers. Then came the claim process. They will only allow what you listed on the BOL the day you received you goods. Irrespective of the confusion the day you receive your goods and dont have time to unpack. So when we removed the water soaked blankets from our couch and noticed the damage, it was to late to claim. When we discovered they never boxed several crystal cups, it was to late.... If you do no not list every little item that was damaged on the BOL, do not expect to a claim back. I paid for full reimbursement Insurance because we had thousands of dollars in European Crystal that we wanted to have replacement value on vs depreciated value. DO NOT USE This company

Rebekka Popov

I have used 1st Class Moving and Storage on two previous occasions, once for an inter-state move and once to move my mother to Florida. Both moves were stellar. I was lucky to have Hassan provide estimates both moves and they were true to estimate and exceeded ALL expectations. Now fast forward to my most recent experience, I wanted to support a family friend in his new business and I had a move set for 5 days from now. He texted me today to tell me that he overbooked and couldnt take my job. I immediately called Hassan (he still worked there after 10 years!!) and he was able to get me set up with my original move date and informed me that they now have offices in Florida. I am beyond ecstatic. 1st Class is exactly that...first rate in all they do. Very grateful customer.

MDVR6

The movers themselves were very professional, cannot complain. BUT the issue is the management. Unfortunately the movers did damage some furniture, although I believe they were trying their best not to. Talking to management and the claim process, they continued to say they would call me back and never did. This went on for over two weeks now. They also refuse to answer or respond to their own claim emails. Bottom line the good reviews come from customers lucky enough to not have damage. If you have damage, this is were the sleazy used car sales tactics come into play. I wouldnt use them again, only because I do not trust them standing behind their own insurance.

Steve Buckingham

I used 1st Class Moving Storage 3 times in the last 10 years. Each time I feel that the service is getting better and better. I have also referred them to several family members and the feedback I get each time is outstanding. I may not have the easiest move ever with a babygrand piano, a grandfathers clock and a heavy safe, but these guys make it seem like its nothing. My most recent move was from Potomac Maryland to Long Island New York and all I have to say is, keep up the good work. We need more honest family owned businesses like yours and we would be in good shape. Thanks 1st Class, you truly are "FIRST CLASS".

Candice Fuentes

1st Class Moving was referred to me by our next door neighbor. We decided to hire them based on the feedback we received from her. 1st Class Moving gave us a written estimate for full packing and moving and they were very reasonably priced. By the time it was all done, we paid a few dollars less than the estimate, which gave us a chance to tip the movers for their hard work. Based on our experience and the experience of our neighbor I can comfortably refer 1st Class to anyone who asks. I will also let my real estate agent know since he deals with many people who are moving and might be in need of their services.

Sonya Johnson

First Class Movers were professional from the very beginning. The representative who came out to give us the estimate was prompt, and efficient in explaining what type of services they provided. . We were referred to 1st Class from our neighbor and they did an AWESOME job of making our move go well. Carlos team was great. They were professional, courteous and really took pride in making sure we were happy. I would recommend 1st Class to anyone who is looking for a professional company who will take care of you like you are apart of the family. Thank you 1st Class Movers.

Roslyn Johnson

I am a very picky person with high standards. I moved from Richmond, VA to Maryland and I was concerned they could not move my whole house in a day and deliver it safely to MD. 1st Class was a recommendation from a friend so I felt fairly comfortable with them. They exceeded my expectations and were able to do it all in one day and slightly under their quote. They are super professional and I havent found any damaged items and so far, nothing is missing. I would highly recommend them. They were reasonable and far exceeded my expectations for quality.

Barbara Lassiter

My mother used this company and I am warning everyone to stay away from them at all costs! They packed up her 6 level home with no issue but were 3.5 hours late to bring her belongings to her new home. Several items were missing or damaged. The staff were exceptionally rude and demanded the balance of their fee without allowing my mom to inventory her items prior to them being paid which is usual and customary. I will be seeking legal council but wanted to let potential customers know please stay away from this company.

Catrina D.

I did not use this company to move but wanted to give them a review for their service to me. Driving in Silver Spring today, I got stuck in a huge, muddy, snowy ditch. I was frustrated, emotional, trying to calm my 4 year old in the backseat, and wait patiently for roadside assistance to rescue us in 60-90 minutes. :( Thankfully, two guys from this company were driving by and DECIDED to stop and help us out. I was certainly Blessed by their kind hearts and willingness to help out a complete stranger. Thank you soooo much!

Caitlyn Chumas

I will never use any other company for my moving needs. These guys are professionals. They arrived on time and gave me a realistic estimate. They ended up finishing my move a little early so the amount I paid was actually LESS than what they quoted me! All of my stuff ended up safely at my new house and nothing was broken. I cannot say enough how happy I am with first class. Thank you for making my move so easy especially since I am 7 months pregnant! :)